We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Sister Hotel To The One In Brentwood Tennessee” 4 of 5 stars
Review of Candlewood Suites Knoxville

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Candlewood Suites Knoxville to your Saves list
Candlewood Suites Knoxville
2.0 of 5 Hotel   |   10206 Parkside Drive, Knoxville, TN 37922   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #19 of 89 Hotels in Knoxville
Certificate of Excellence 2014
Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Sister Hotel To The One In Brentwood Tennessee”
4 of 5 stars Reviewed August 19, 2012

Second best Candlewood that I have stayed at and I say that because the only reason that the one in Ft. Myers Florida is better was because I was staying there two days after it opened and haven't been back since. The rooms are clean, beds are soft and the hot water doesn't quit. It is close to a major shopping strip with just about everything you would need. It also about a 1/4 of a mile to a Chili's for those of that travel on business and would like to have a beer but don't want to worry about driving.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

85 reviews from our community

Traveler rating
    45
    22
    13
    2
    3
See reviews for
18
15
15
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Atlanta
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2012

While checking in I was convinced I was looking at another very average stay at very ordinary Candlewood. It had the normal crowd smoking out front and frumpy lobby/hallways. Once I got into the room I was pleasantly surprised to see a renovated room. It had modern style cabinets, desk and vanity. Also had a flat screen tv. No complaints on the room at all. Will stay here again. It is a very good value.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2012

We were unfortunate to have to travel to Knoxville due to a death in the family and had to make immediate reservaions which were taken care of. We have two kids and all the luggage so your regular hotel is not very helpful. This hotel we got a one bedroom suite which included plenty of space for me to work, the kids play pens and all of our luggage. We also were able to get laundry done (as the short notice led to light packing) and the cupboard was a huge convenience as they had all of our immeidate needs until we had the time to get to a store.

The staff was always super friendly and helpful and truly caring about the reasons that brought us to the area. As a fellow hotelier it was truly appreciated all the great customer service and cleanliness of the room.

Thank you all!
The Allen Family

Room Tip: If your a family with kids go for the one bedroom suites, pay a little more for your sanity!
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
134 reviews 134 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 24, 2012

I recently stayed at the Candlewood because of its location. My room was quiet but outdated. The baseboard trim around the outside wall was falling off, the furniture wasn't in great shape, and everything needs to me modernized. My room had an unpleasant smell reminding me of soured milk. The room did have a very nice flat screen TV. I was disappointed that the hotel didn't offer any sort of breakfast and they have no pool. The staff was friendly and helpful. Overall I'd say it's average at best but I doubt if I'll stay there again when I return to Knoxville.

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Knoxville, responded to this review, July 29, 2012
Dear ronsreviews,

We appreciate your feedback regarding our property. I’m glad our location was a plus for your stay. However, I apologize for the room condition not being up to par to your expectation. Your review will be used to reconsider improvements needed and I hope that you can give us a chance to show what we have done.

Sincerely,

Irish V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed June 13, 2012

The place was fine except the full sized bed and the tick that we found in it! Yes, it's a pet-friendly hotel but that's why people pay cleaning fees. The lady at the desk didn't seem too phased by our complaint.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Knoxville, responded to this review, July 21, 2012
DearSmoothWriter,

Thank you for your review regarding your recent stay at Candlewood Suites Knoxville . It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aragon, GA
1 review
5 of 5 stars Reviewed June 5, 2012

We stay from February 19 through May 23. We had up to 4 rooms at one time with 2 people per room and traveled with our 2 dogs. Ms. Dawn tracked us down while look at up coming construction projects coming into the Knoxville area. She really did all the leg work. Once we got in we told her our price range she accomidated us the best she could and the rest was history. We had the Cupboard area for those who did want to venture out to eat. We have kitchnettes for those who wished to cook in. The free washers and dryers were an added plus for us. We worked during the nights which means we sleep during the days. We have been staying in hotels for over 20 yrs due to our work and I can tell you this hotel is well insulated. We didn't hear the neighbor's tv or radios or conversation; which great for day sleepers. We can't say enough good things about this hotel. The staff was friendly and accomidating to our needs and we'll seek out Candlewoods in other locations because this stay.

Room Tip: All rooms were very sound proof. We had 2 on the bottom floor and 2 on the 2nd floor.
See more room tips
  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 31, 2012

My husband, me and our 2 cats had to relocate while work was being done on our house. Since Candlewood accepts pets I expected it to be dumpy. I was happily wrong! The 2-room suite was spatious with a lot of storage. The kitchen area was well appointed and no smaller than a NYC studio apartment's kitchen. Additions like a recliner, top of the line cookware and dishes, excellent bathroom vanity and different lighting in each area made the place feel more like an apartment than a hotel. The "pantry" concept is excellent and the free washers were an added bonus. Even the universal machine in the fitness room was adequate. My only complaint is that the "queen size" bed wasn't much larger than a full size, and the thermostat was hard to control.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Candlewood Suites Knoxville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Knoxville

Address: 10206 Parkside Drive, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Knoxville
#16 Business Hotel in Knoxville
#26 Family Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Knoxville 2*
Number of rooms: 98
Official Description (provided by the hotel):
Candlewood Suites is located in West Knoxville, just minutes away from downtown, McGhee-Tyson Airport, Oak Ridge, ORNL, DOE and the University of Tennessee. We are conveniently located near area attractions such as the Great Smoky Mountains-Gatlinburg and Pigeon Forge, Turkey Creek and Women's Basketball Hall of Fame. We are an all-suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full-size refrigerator. Work efficiently at your oversized executive desk with free high-speed Internet access and two separate phone lines; check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD player and free video library. Work off some stress in our fitness center or visit the Candlewood Cupboard for meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Knoxville is a Pet Friendly hotel. Non-refundable pet fees are based on length of stay: $75 for 1-6 nights and $150 for 7+ nights. One pet allowed per suite, must weigh less than 80 lbs. Pet agreement must be signed at check in. Housekeeping is available once a week. Dining destinations are nearby, includng Chili's, Wasabi, Applebee's, Outback and Chop House. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, IHG, Booking.com, Regatta Hotels, BookIt.com, Priceline and Hotels.com so you can book your Candlewood Suites Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Knoxville
Knoxville Candlewood Suites

Owners: What's your side of the story?

If you own or manage Candlewood Suites Knoxville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.