We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Another great stay” 5 of 5 stars
Review of Fairfield Inn Knoxville East

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Fairfield Inn Knoxville East to your Saves list
Fairfield Inn Knoxville East
2.5 of 5 Hotel   |   1551 Cracker Barrel Lane, Knoxville, TN 37914   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #46 of 89 Hotels in Knoxville
Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Another great stay”
5 of 5 stars Reviewed March 24, 2014

I've stayed here last year about the same time and I loved it. Everything is pretty much the same as last time. Experience was great the last time and again, this experience was great. The family was in town and visiting the main attractions. Everyone had a great time. Breakfast was nice. We like the waffles and pastries. The beds are comfortable and the rooms are clean. This is my hotel to stay at when I am in Knoxville, TN!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review, March 25, 2014
I am glad to hear you enjoyed your visit once again. Thank you for choosing our location. I appreciate your business and hope you will get the chance to visit with us in the future. Thank you for your feedback. Have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

153 reviews from our community

Traveler rating
    39
    49
    45
    13
    7
See reviews for
51
45
7
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Celeste
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

Nice and accommodating staff. Beds super comfortable. No noise, slept like a rock after a long drive. Easy access. Hot breakfast with large area to enjoy eating before hitting the road again. Indoor pool provides a nice respite from the hustle and bustle of the Interstate.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review, March 16, 2014
I appreciate your feedback. I am glad to hear you were pleased with your visit. I do hope you have the chance to visit our location in th future. Have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX USA
Top Contributor
99 reviews 99 reviews
46 hotel reviews
Reviews in 67 cities Reviews in 67 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

Easy to find off I-40, close to eateries, clean and well priced. Staff helpful and breakfast meets the need. Only problem--what's with the chairs in the breakfast area? The surface covering is worn off and the chairs look like flea market cast offs. It's the first thing you see on the way to your room and immediately your concern level rises about what one will find in the room. Not to worry--rooms are OK.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review, March 13, 2014
Thank you for your feedback regarding your visit. I would like to apologize for the condition of the chairs. The new chairs should be finished within the next couple of weeks. I am glad to hear you found the location to be convenient. I appreciate your compliments on the hotel, breakfast, and staff. I do hope you will stay at this location in the future. Have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
1 review
3 of 5 stars Reviewed March 10, 2014

I'm used to Marriott brand hotels being located close to other Marriott brand hotels, but not this one. This is a low-end Fairfield Inn, located directly opposite a Motel-6. Driving home from a business trip, I did not have enough time make it the whole way, so I decided to stop for the night near Knoxville. Marriott is usually a consistent brand, so I decided to stay at this property. While it served the need, and the price was low for a Marriott, to some extent I got what I paid for.

On the positive side, the hotel was reasonably well maintained, with a bright lobby and friendly staff. The bed was comfortable (which counts for a lot), and the heater (one of those located in front of the window) worked quietly, albeit a little slowly. The breakfast was also above average.

But, as a frequent traveler, I notice the little things. For example, there was no shampoo in the bathroom but, instead, two little containers of conditioner (a minor problem that I didn't notice until I was in the shower). The coffee available in the lobby was cold and, trying to warm it in the microwave in my room, I found a problem with the latter. Most frustratingly, there's only one elevator (slow and noisy). At one point, a sizable group of guests arrived, and it took forever to get back to my room. Admittedly, I could have climbed steps, but they were at the far end of a corridor and I was on the top floor).

The hotel met my need: the basics were fine and the price was comparatively low; however, with a little effort and some better processes, hotel management could provide a better experience. This is not something I usually have to write about a Marriott brand hotel.

Room Tip: Ask for a room facing away from the highway, or be prepared for a little traffic noise.
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review, March 11, 2014
I appreciate your feedback and apologize for any inconvenience you experienced during your stay. I am glad to hear you found comfort during your visit and that the staff was friendly. I hope you will continue to stay at the Marriott brand hotels.Thank you for choosing our location. I hope you have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Top Contributor
72 reviews 72 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 6, 2014

Stopped here on my way home from a business trip and couldn't have been more pleased. It is in a convenient location just off the highway and by several gas stations and restaurants. The staff is incredibly friendly and goes the extra mile to make you feel at home! The room was clean and comfortable and I felt right at home. The breakfast was great; lots of variety and delicious! Thanks for a good stay!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review, March 9, 2014
I am glad to hear you were pleased with your stay and that our location was convenient for you. A short trip off the interstate when your tired is great. I also appreciate your comments on the staff, the breakfast, and your room it is nice to hear we were able to make you feel at home. I hope you have a wonderful day. If you get the chance visit with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olney, Maryland
Top Contributor
133 reviews 133 reviews
23 hotel reviews
Reviews in 62 cities Reviews in 62 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed February 27, 2014

I made reservations while in the car when I was about 100 miles away. Front desk gave me excellent directions and even volunteered places to eat nearby. She remembered me when I got there and was extremely friendly and helpful. Elevator areas are quite expansive which would make them desirable for large groups.

Room Tip: Get a room on the opposite side from freeway. You can hear traffic.
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haven G, Manager at Fairfield Inn Knoxville East, responded to this review, February 28, 2014
I am delighted to hear the front desk staff was able to help with directions and recommending nearby places to eat. It does make a difference when a staff member is both helpful and friendly. We appreciate your feedback and hope you will stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tryon, North Carolina
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 20, 2014

We are Marriott members and needed an easy on, easy off, place to stay. I was afraid the room might be noisy, given its proximity to the interstate, but it was not. We asked for a quiet room, and were given a room in the back of the hotel. Despite being close to the lobby, there was no noise at all. The room was clean and comfortable. Linens were good. The staff was so friendly and solicitous. Breakfast was very good. The only thing I could detect amiss was that the breakfast room chair seats were worn, torn, and patched in places. When I asked a staff member about this, he told me new chairs had been ordered.

Room Tip: The hotel is close to the highway but seemed very quiet to us. However, just to be sure, ask for a r...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haven G, Manager at Fairfield Inn Knoxville East, responded to this review, February 24, 2014
Thank you for your feedback. I am glad to hear the ease of access from the interstate was convenient for you and that we were able to accommodate your request for a quiet room on the back side of the hotel. It is nice to hear you we're pleased with the staff and the breakfast. We are awaiting the arrival of our new breakfast chairs. We appreciate your business and hope you will stay with us in the future. Have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fairfield Inn Knoxville East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn Knoxville East

Address: 1551 Cracker Barrel Lane, Knoxville, TN 37914
Location: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #46 of 89 Hotels in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Knoxville East 2.5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Orbitz, Hotels.com and Marriott so you can book your Fairfield Inn Knoxville East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn

Owners: What's your side of the story?

If you own or manage Fairfield Inn Knoxville East, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.