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“Nice hotel” 4 of 5 stars
Review of Hampton Inn Knoxville-East

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Hampton Inn Knoxville-East
2.5 of 5 Hotel   |   7445 Sawyer Lane, Knoxville, TN 37924   |  
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Ranked #12 of 90 Hotels in Knoxville
Certificate of Excellence
Santa Clarita, CA
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
“Nice hotel”
4 of 5 stars Reviewed July 19, 2014

Was here for 5 days this past April. The hotel is clean and spacious. No WiFi in the hotel room (if I remember correctly). I spent time in the lobby which was clean, had free WiFi and was easy to work from with chargers built into the tables. I had dry cleaning done while here and it was convenient and pretty reasonably priced. This hotel is also pretty convenient to the Knoxville airport, about 20min drive. If you're looking for a reasonable and quiet hotel this one was fine.

Room Tip: There's a Walgreen walking distance from the hotel if you get there and realize you forgot stuff...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, July 22, 2014
We are glad you found our hotel reasonable and quiet during your 5 day stay with us here at the Hampton Inn Knoxville-East. Thank you for such a nice review.
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234 reviews from our community

Traveler rating
    148
    63
    12
    7
    4
See reviews for
81
63
18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
anna, United States
1 review
3 of 5 stars Reviewed July 10, 2014

stay was in july. a/c unit did not work but fan blew air which made it ok. breakfast was nothing special but the coffee pot was full. the parking lot was very dark which did not make us feel real safe about leaving the car there.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, July 14, 2014
Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us again.
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Falls Church, Virginia
Top Contributor
57 reviews 57 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 6, 2014

We generally look for a Hampton Inn when we're on the road since it's a reliable chain with a better than average breakfast, but I want to say a special thank you to the staff at this hotel because of their exceptional service. From the moment we checked in, the staff was helpful and friendly. Even the very nice woman who was putting out the breakfast stopped by our table to be sure everything was okay. My special thanks go to Katrina. Once we were several hours down the road, I realized I was missing my prescription sunglasses. Since we heading off for another trip soon, I was panicked, realizing how hard it might be to replace them. Katrina took my call, then called me back after checking with the cleaning staff. She sent my glasses to me by FedEx and I had them the next morning. Having lost things at other hotels--and never gotten them back--I was really impressed with the genuine helpfulness of the staff at this Hampton Inn .

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, July 9, 2014
We are happy to have been of service to you and return your glasses to you. Your nice comments about the staff will certainly be shared with them. Thank you for such a nice review.
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Manassas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014

This Hampton is one of the best of the best Hotel Chains in the U.S. You are always satisfied at a Hampton Inn, but his one is exceptional. If all people in Tennessee are as friendly as the Staff it must be a wonderful State to live in.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, July 2, 2014
Thank you for your loyalty to Hampton Inns and for saying so many good things about our hotel and staff here at the Hampton Inn Knoxville-East. We hope to see you again on your next trip our way.
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Pigeon Forge
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014 via mobile

Excellent location- near good restaurants and interstate. Excellent rooms- very clean and comfortable. The breakfast was also excellent. Cookies and coffee were available most of the day- how cool is that??? But the one little issue I had was the pool being closed while we were there. My girls were very disappointed. They did get to swim one of the nights we were there and it really troubled me at how slick it was around the pool. My littlest one even slipped and fell and hit her head when she was simply WALKING to the pool. Seems like a lawsuit waiting to happen to me, but when I told the desk clerk about it, she didn't seem too concerned. But overall, excellent stay. I would definitely recommend this hotel.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, July 2, 2014
We hope your daughter is doing fine and will take your comments into our next meeting. Thank you. We are happy you enjoyed your stay with us and hope to see you again soon.
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manchester, tn, United States
1 review
5 of 5 stars Reviewed June 30, 2014

we usually always try to stay at a hampton inn whenever we are traveling. this one is very nice, clean and friendly and always has been we stay there at least once a year. I would and so reccomend it to anyone traveling through the knoxville area. Hopefully we will have the chance to stay there many more times

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, July 2, 2014
We always enjoy hearing from our return guests here at the Hampton Inn Knoxville-East. Thank you for such a nice review and hope to be seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
knoxville, United States
1 review
4 of 5 stars Reviewed June 29, 2014

Nice place to stay. We only stay at Hampton's, Hilton's or plus for special occasions. Can always count on them to be the same and they take care of any problem very promptly. Place to stay. Good Value.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, July 2, 2014
Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon here at the Hampton Inn Knoxville-East.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Knoxville-East

Address: 7445 Sawyer Lane, Knoxville, TN 37924
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Knoxville
#7 Family Hotel in Knoxville
#19 Business Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Knoxville-East 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Knoxville-East Hotel Knoxville
Knoxville Hampton Inn

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