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“No Worries Here” 5 of 5 stars
Review of Quality Inn Merchants Drive

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Quality Inn Merchants Drive
2.0 of 5 Hotel   |   117 Cedar Lane, Knoxville, TN 37912   |  
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Hotel amenities
Special Offer
Choice Privileges Points
Ranked #36 of 89 Hotels in Knoxville
New Bern, North Carolina
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“No Worries Here”
5 of 5 stars Reviewed February 9, 2012

Great Hotel, CLEAN, COMFORTABLE, everything works, modern TV.

Room Tip: Dint stay on first floor room, they are pet friendly and if you have allergies to pets it would be b...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
    45
    51
    15
    7
    7
See reviews for
43
41
8
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Jeffersonville, Indiana, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2012

Spent two days recently at this Inn. The room was clean, the bed comfortable, all supplies including towels, coffee, and toiletries were in our room, and most importantly, EVERYTHING worked. The heating system, the plumbing, the lights, and even the hair dryer were working great!! We also had a flat screen TV and refrigerator.
The staff was friendly and courteous. The convenience of good places to eat was so nice that we never had to use our vehicle to look for anything. We were not bothered by road noise, or noisy guests. I would recommend this Quality Inn to anyone, and plan on staying there whenever we are in the area. Thank you so much.

Room Tip: They have smoking room available.
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, OH
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 5, 2012

Those of you with pets know how impossible it is to find a decent hotel that will accept them. It's doubly hard if, like us, you have more than one animal. More often than not, if they take them, they charge an exorbitant fee. This hotel only charged $10 per pet per night. Since the room rate was reasonable, this is definitely affordable.

We actually lived in Knoxville for 13 years so we know this area well. This exit has everything you need. There are multiple restaurants accessible on foot, as well as a grocery store practically next door. Our room was clean and well furnished. It contained a microwave, fridge, table, two chairs, and an armoire. Our bathroom was clean and generously stocked with linens. The breakfast was hot and fresh.

My only complaint with this hotel is with the outside. There is a ridiculous amount of litter on the grounds. There were beer cans, empty beer cases, pop bottles, liquor bottles . . . . we even saw a crack pipe that had been fashioned from a Dr. Pepper bottle. Pet owners -- if you'd clean up your own messes, more hotels might actually rent to us! That said, the hotel should make itself responsible for cleaning up what pet owners do not. There was a really nice grassy area right outside our door and literally inches off the sidewalk was a HUGE pile of dog mess. We were there for 2 days and none of this was touched. All of this litter and mess probably could've been picked up in about 15 minutes.

All in all, a great value for the money. We'd stay there again.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Muskegon, Michigan
Top Contributor
88 reviews 88 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 14, 2011

This was a decent place to stay, could have been a little cleaner. The location was quiet but our neighbors were not. I really don't appreciated being woke up at 10:45 pm and again at 2:00 am by someone pounding on doors. I realize this is not the hotels fault but after traveling for 12 hours, we were beat. I notice most hotels do not clean along the walls and in corners and this one was no exception. On the whole, it was good. The front desk clerk was very helpful when we checked in and recommended a good restaurant within walking distance. Make sure you ask for any discout there is.

Room Tip: Rooms on east side are quieter.
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Janesville, Wisconsin
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 4, 2011

I am a frugal traveler and will accept pretty much anything clean and comfortable without complaining. This motel exceeded my needs.

The room was clean and comfortable. All the amenities (internet access, towels and toiletries, coffee and ice) were adequate. TV was fairly new flat screen. Beds were very comfortable. Complimentary breakfast was very good, eggs, waffles, biscuits and gravy, cereal, yogurt, juice.

The desk clerk recommended the restaurant across the street for dinner. The restaurant was very good choice and because we mentioned staying at the motel we received free deserts.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 15, 2011

If you're looking for a four or five star hotel, look elsewhere. If you want a good overnight stop that's pet friendly, keep reading.

We made an overnight stop here on our way to Atlanta. While not a new hotel, it is maintained in good condition. There's plenty of parking and-surprise--no potholes in the parking lot! (You can't say that about a lot of businesses nowadays.)

The room, sink area, bathroom and bedding were clean. We asked for extra towels as the standard supply left in the room isn't really enough for two adults.

The hotel is located less than 1 minute off Interstate 75 with restaurants and gas stations in the area.

A big thank you to this Quality Inn's management and staff for being a pet-friendly hotel!

And yes, we would stay here again!

Room Tip: If you belong to Choice Privileges and have points expiring by the end of the year, you can buy poin...
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gadsden, AL
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 14, 2011

We stayed here Veteran's Day to attend a concert at the Knoxville Civic Coliseum. It was very easy to find and the two rooms (although not too big) were sufficient for our needs. We had 4 people in one room and 2 in another. There was an Applebee's and Cracker Barrel both conveniently located (could have walked to Applebee's), as well as an O'Charley's that was also within walking distance. Several gas stations located with easy access to and from. The hotel was located near a light so it was not hard to get in and out and the interstate was easily accessible from the hotel as well. Front desk staff was very nice. They had what appeared to be a reasonable breakfast included in the room stay, but we didn't stop to eat before getting back on the road. The beds were amazingly comfortable, and we had a hair dryer, iron and ironing board, small fridge and microwave included.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Lane, Knoxville, TN 37912
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Knoxville
#19 Family Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Merchants Drive 2*
Number of rooms: 129
Reservation Options:
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Merchants Drive Quality Inn
Knoxville Hampton Inn

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