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“Nice Hotel” 4 of 5 stars
Review of Ramada Knoxville

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Ramada Knoxville
2.5 of 5 Hotel   |   7737 Kingston Pike, Knoxville, TN 37919   |  
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Ranked #47 of 89 Hotels in Knoxville
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161 reviews from our community

Traveler rating
    28
    60
    34
    25
    14
See reviews for
79
32
8
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fairfield, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 26, 2014

Hotel is very run down and dated. Needs new carpet furniture and TV in my room was broken. Visible dirt everywhere along the base boards. Breakfast was hard sausage patties, nasty preformed over cooked eggs cold gravy and cold biscuits. Majority of the electrical outlets need replacing as they are loose and won't hold a phone charger. Excessive cigarette butts in all the flower beds. Flat out the hotel needs updates and a new management staff that cares about the place.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judee B, Guest Relations Manager at Ramada Knoxville, responded to this review, March 27, 2014
We apologize that you had a less than satisfactory stay with us. We continue to encourage all feedback and appreciate you taking the time to let us know your thoughts regarding our hotel….we continue to strive for guest satisfaction. Again, thank you for commenting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnson City, Tennessee
Top Contributor
118 reviews 118 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 5, 2014

The positives were the location and the breakfast. This Ramada is located right off I40 in Knoxville. It is close to a mall and many restaurants. The breakfast was better than I expected for the price paid for the room. The main drawback is the internet connection. It is awful. I don't think hotels should advertise free internet, if you have to go to the first floor to use it. I called the front desk to see if something was wrong and the reply was something like "It's working fine. Call this 800 number to see if they can help you". There was nothing wrong with my computer or the 2 smartphones we had with us.The problem was the signal strength. The clerk on check in was polite enough. The vending machine was broken. The room was pretty average and very reasonably priced. Overall a solid 3 because of the location and price.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judee B, Guest Relations Manager at Ramada Knoxville, responded to this review, March 6, 2014
We, at the Ramada Knoxville, thank you for taking the time to comment on your stay with us, and we apologize that the internet signal was not sufficient for you. We want you to know that your satisfaction is our goal, and we are taking measures to improve our internet signal. We hope you will try us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Knoxville

Address: 7737 Kingston Pike, Knoxville, TN 37919
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 89 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Knoxville 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Ramada Knoxville Hotel Knoxville

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