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“Excellent choice” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   811 N. Campbell Station Rd., Knoxville, TN 37932   |  
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Ranked #8 of 89 Hotels in Knoxville
Toms River, New Jersey
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
“Excellent choice”
5 of 5 stars Reviewed May 9, 2014

We only stayed one night at this location and could not gave been more pleased. Everything was spotless. The service staff was excellent. We will stay here again on our next trip the location was simple to find with easy access to the interstate.

Room Tip: Although there was no restaurant, there was no choice for breakfast. It was excellent.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review, May 13, 2014
It is truly great to read that you found our hotel to be an ”Excellent Choice”! We are grateful to you for making the extra effort to post your review of our hotel. Thank you for letting others know about your recent stay with us.

We are happy to read that you will be staying with us again on your next trip to our area. We appreciate your business and look forward to serving your lodging needs in the future.

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    128
    37
    5
    0
    2
See reviews for
62
41
11
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Eaton Rapids, Michigan
1 review
5 of 5 stars Reviewed May 9, 2014

We arrived late on Sunday night, May 4, 2014. Being senior citizens we were very tired after attending a wedding in Atlanta and just wanted a good nights rest at a great rate. Amanda, the receptionist, was friendly and very helpful. The room was excellent, as well as the breakfast. I would definitely stay at the Comfort Suites in Knoxville again!!!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review, May 13, 2014
Thank you for submitting your review for other travelers to read. We are very pleased to read that you enjoyed your stay so much that you would return to stay again!

We realize you have many hotel options in the Knoxville area, and we thank you for choosing the Comfort Suites. We do hope to see you again soon.

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pflugerville, Texas
1 review
5 of 5 stars Reviewed May 8, 2014

The hotel was clean. We used the pool and it was working, very important for kiddos. The breakfast served in the morning was filling and had good choices for adults and the children.
The location was convenient for visiting with friends and access to get back on the road.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review, May 13, 2014
We would like to thank you for choosing to stay at the Comfort Suites West and for taking the time to submit your review of our hotel. It is wonderful to read that you enjoyed our hot breakfast bar and pool.

We do hope you will return again to see us the next time you are visiting your friends. Again, thank you for your review and for your kind words about our hotel.

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
5 of 5 stars Reviewed April 28, 2014 via mobile

We stopped here on the way back to Virginia from Alabama. We chose this hotel because of the great reviews and upon arrival we realized why the reviews were so high and glowing. The front desk clerk was very friendly and helpful when we were asking about a place to eat a late supper. The room was spacious, clean and the bed was so comfortable. The breakfast the next morning was excellent and offered many choices. The price was a great value for everything we received. We will definitely stay here anytime we are in the area and will highly recommend rhis hotel to everyone!!!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review, May 1, 2014
Thank you for taking the time to submit your review for our hotel on Tripadvisor. We appreciate you sharing your experience with other readers and letting them know about the amenities offered at our hotel.

Your kind words about our hotel and staff are so pleasing to read. We are so happy you chose to stay with us on your recent trip, and we hope you will return again if you are in the Knoxville area. Again, we thank you!

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakdale, New York
1 review
5 of 5 stars Reviewed April 20, 2014

Great place to lay over. Beds were comfortable...Meant for a great nights sleep. Next time in Knoxville, Comfort Suites is my over night of choice.

The Staff was very accommodating and directed us to a great place for dining.

Room Tip: Ask for the King beds...Great comfort.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review, April 22, 2014
It is so nice to read that you will be staying with us again the next time you visit Knoxville! Thank you for writing a review for our hotel on Tripadvisor and for choosing to stay with us. We truly appreciate your business.

I am so pleased you mentioned the comfort of our beds, they do provide a great night’s steep! We do also have many dining choices in our area, and our staff members are always willing to give our best recommendations.

Again we thank you for staying with us and for taking the time to submit your kind words about our hotel.

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houghton Lake, Michigan
1 review
5 of 5 stars Reviewed April 18, 2014

We always stay at comfort suites. We know we can expect great service and clean comfortable rooms. No guesswork involved after a long drive. We also enjoy the continental breakfast before hitting the road again.

Room Tip: End units furthest from exit doors are the most quiet.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review, April 22, 2014
Thank you for your continued business with Comfort Suites and for submitting your review of our hotel. We sincerely appreciate you taking the extra time to write this and let other readers know about our hotel and the Comfort Suites brand.

We are pleased to read that you enjoyed the hot breakfast bar before leaving in the morning. There are so many great items to choose from: hot eggs, a meat item, 2 types of waffles, yogurt, fresh fruit and a selection of cereal and pastries. It truly is a great way to start a day.

We do hope you will return to see us the next time you visit our area. Again, thank you for your business and your kind words!

Cordially,

Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, NC
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 16, 2014

Me and one of my best friends needed a girls weekend getaway. We hadn't seen each other in 3 years so it was time! This hotel was the halfway point for us. We decided we were going to have a "no agenda" weekend. This hotel was perfect for us. We got up when we wanted, we left when we wanted. The staff waited for us to leave and made up our rooms for us. The front desk staff was overly helpful. It was my friend's birthday and the cake I got her was too big for the hotel fridge. They gladly stored it in their fridge downstairs since I wouldn't be needing it until the next day. The beds were extremely comfortable. The big, high off the ground, memory foam, pillow top beds were awesome! It was just what we needed. No kids, no men, no headaches. Just a little downtime with some great shopping in between. We never got a chance to use the pool, it was in an awkward place, right in the front window of the hotel.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review, April 21, 2014
We are so pleased to read you had such a great weekend! We are happy our hotel was perfect for you and your friend. It is always nice to read that our staff provided our guests with great service, thank you for sharing that with other readers.
We appreciate you letting others know how comfortable the beds are too. We do hope you will come back to see us again the next time a fun weekend is needed!
Sincerely,
Valori Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 811 N. Campbell Station Rd., Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Knoxville
#7 Business Hotel in Knoxville
#10 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Award winning hotel in West Knoxville/Farragut. The Comfort Suites® hotel, ideally located in the Turkey Creek area off Interstate 40 and Interstate 75, is just minutes from downtown Knoxville, Oak Ridge and Lenoir City. This Knoxville, TN hotel is just a short drive from McGhee Tyson Airport and area attractions like the University of Tennessee, Neyland Stadium, the Thompson-Boling Arena, Dollywood and Great Smoky Mountains National Park. Upscale dining, shopping and nightlife can be enjoyed in Turkey Creek, Knoxville's premier shopping venue, in addition to an 18-screen movie theater. Golfers will enjoy more than 10 golf courses within a 15-minute drive. Full-service amenities and features include: Free high-speed Internet access in all rooms Free local calls Free weekday newspaper Free coffee Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! The 24-hour business center provides travelers with conveniences such as copy and fax services. Our meeting room can accommodate up to 60 people for most business or social functions. This all-suite non-smoking Knoxville, TN hotel offers spacious guest rooms with 37-inch flat-screen televisions, refrigerators, coffee makers, irons, ironing boards, large work desks, ergonomic chairs and sofa sleepers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Guest rooms with hot tubs and connecting rooms are also available. Laundry facilities and a 24-hour Suite Shop are located on the property for added guest convenience. Our Admiral Banquet room is 1100 sq feet accommodating classroom to banquet seating in addition to 400 sq feet of pre-function space that can be used for catering needs.Ample free parking is available. The Comfort Suites hotel offers a convenient location, excellent accommodations and affordable rates. Make us your home away from home when visiting the Knoxville, Tennessee area. ... more   less 
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Also Known As:
Comfort Hotel Knoxville
Comfort Suites Knoxville
Knoxville Comfort Suites

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