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“Great Experience at Comfort Suites, Campbell Road, Knoxvillw, tn” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   811 N. Campbell Station Rd., Knoxville, TN 37932   |  
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Choice Privileges Points
Ranked #7 of 89 Hotels in Knoxville
Certificate of Excellence 2014
Chattnooga, tn
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Experience at Comfort Suites, Campbell Road, Knoxvillw, tn”
5 of 5 stars Reviewed October 13, 2011

Super clean with large suite. Very Comfortable. Friendly staff. gave us a bottle of water and popcorn. Hot breakfast was not like a resturant, but was good.

Stayed October 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, Director of Sales at Comfort Suites, responded to this review, October 17, 2011
Good Morning,

So glad to hear you had a great experience at our Comfort Suites in Knoxville, TN. We will be sure to pass along your compliments to our team members...and please do keep us in mind during any other travels to the Knoxville area.

Enjoy the rest of your week.

Sincerely,
Debbie Pyne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    133
    40
    5
    0
    2
See reviews for
63
44
13
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Tennessee
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 30, 2011

Here is another very nice and very clean Comfort Inn and Suites! The lobby was clean and inviting. The rooms were big and had a big bathroom with plenty of counter space for personal items, without fear of something falling in the toilet. There was also a small counter space across from the bathroom which was nice for things like purses and camera bags. The beds were quite comfortable and the rooms were very clean. My friend ate the breakfast and said it was quite good. Good variety: eggs, ham, English muffins, several types of muffins and pastries, waffle maker, yogurt, fruit.... I was impressed with how clean they kept the food area. The coffee was good and so was the OJ, not watered down like most places. Every staff member we came across during our stay was very friendly and accommodating and always asked if there was anything they could do for us. It is also very close to a very nice shopping area with a lot of different restaurants. I also liked the location; very easy to get to and seemingly quiet area. Very pleased with our stay

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, Director of Sales at Comfort Suites, responded to this review, October 17, 2011
We really do appreciate you taking the time to submit a comment about your recent stay with us at the Comfort Suites Knoxville West.

It is so GREAT when we hear about our guest's stay and that is was enjoyable. Please keep us in mind if you are in the Knoxville area ...we would love to have you as our guest's again.

Sincerely,
Debbie Pyne
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Colorado Springs, CO
Top Contributor
85 reviews 85 reviews
43 hotel reviews
Reviews in 45 cities Reviews in 45 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 27, 2011

Our “suite” was really 1 room divided by a shoji screen. (This was accurately depicted on the web site.)

The building is not new but was fairly recently remodeled and the interior is very modern. It is convenient to the Farragut and west Knoxville area. There is a good choice of restaurants and shopping nearby.

If you like modern décor and if you like color, you will love this place! I just could not resist making notes of all the colors – they blew me away! Our king bed suite had a bright turquoise rug with large scale rust-colored pattern. Gold bedspread. Orange & wine patterned chairs. Grey sofa. Split-pea-green drapes with valance in turquoise, yellow, eggplant, and olive green. One wall orange, other three grey. Brown wood furniture – except for the black table serving as a desk. The bathroom had celery green walls with a black vanity granite counter.

Internet in the room (we used wired) worked just fine. The price was reasonable -- we booked online with senior discount. We would stay here again.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, Director of Sales at Comfort Suites, responded to this review, September 29, 2011
We thank you so much for your compliments in regards to our recent renovation and decor. We have had many compliments in regards to our updated decor and what a welcoming atmosphere our Comfort Suites provides.

We do hope to see you again soon as you travel through the Knoxville area again!!
Thank you again for such kind words.

Sincerely,
Debbie Pyne
865-288-7231
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Nashville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2011

This is one of the nice's Comfort Suites I have stayed in. The rooms are new, clean and very modern. You will enjoy your stay.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, Director of Sales at Comfort Suites, responded to this review, September 29, 2011
Good Morning!!!

I just wanted to take a moment to thank you for taking time out of your busy day to write such a great review concerning your recent stay with us. We are honored that guests, such as yourself, have enjoyed thier stay and leave us feeling happy and well rested.

Hopefully we will have the pleasure of having you as our guest again soon.

Sincerely,
Debbie Pyne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southwest Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2011

The hotel has recently been remodeled and we enjoyed our stay tremendously. The room was very comfortable and extremely clean (even the corners and along the baseboards which I always check). Although our room faced the Interstate, the property is far enough away so that traffic noise is at a minimum.
The staff was very courteous and helpful. The clerk recommended several restaurants close by since the hotel is only a short distance from the Turkey Creek shopping venue. This pleased my wife immensely.
The next time I need to stay overnight in Knoxville, I most definitely make my reservation here.

Room Tip: Rooms on the side of the hotel facing away from the Interstate would have less traffic noise.
See more room tips
  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, Director of Sales at Comfort Suites, responded to this review, September 29, 2011
Hello...Hope your day is going well!!

I wanted to thank you for your compliments concerning your recent stay with us at the Comfort Suites off Campbell Station Road.

We take great pride in the fact that guest enjoy staying with us...we thank you for sharing your experience. Currently, we are ranked in the Top 10 Comfort Suites nationally and the only way we can get better is to hear from our guests.

Thank you again and hope to see you soon.

Debbie Pyne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 11, 2011

This hotel is recently renovated and features modern decor and spacious, clean, comfortable rooms. Continental breakfast is ample for a quick start to the day, or you can visit Cracker Barrel at the same exit for more extensive breakfast. Indoor pool is a nice treat too.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, Director of Sales at Comfort Suites, responded to this review, September 29, 2011
Wow..what a great compliment! Thank you so much.

With so many hotel choices in the Knoxville area...it is great to know you hold such high regards toward us. We strive each day to be one of the top ranked Comfort Suites in the nation..so it is so nice to hear we are on our way :)

Please visit us again soon!!!

Thank you again,

Debbie Pyne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg VA
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 22, 2011

We travel- a lot- and this is the cleanest hotel we have ever stayed in! The staff was excellent, everything was conforrtable and we will look for a reason to return.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortKnoxWest, Director of Sales at Comfort Suites, responded to this review, September 29, 2011
Hello...I wanted to take a moment and thank you for your kind comments about your recent stay with us.

We will be sure to pass along your compliments to our housekeeping team members...it always brightens their day to hear what a good job they are doing from our guests. We are pleased you enjoyed your stay and happy to hear we will be your choice of hotel if you travel back into the Knoxville area again.

Sincerely,
Debbie Pyne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 811 N. Campbell Station Rd., Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Knoxville
#13 Business Hotel in Knoxville
#15 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Award winning hotel in West Knoxville/Farragut. The Comfort Suites® hotel, ideally located in the Turkey Creek area off Interstate 40 and Interstate 75, is just minutes from downtown Knoxville, Oak Ridge and Lenoir City. This Knoxville, TN hotel is just a short drive from McGhee Tyson Airport and area attractions like the University of Tennessee, Neyland Stadium, the Thompson-Boling Arena, Dollywood and Great Smoky Mountains National Park. Upscale dining, shopping and nightlife can be enjoyed in Turkey Creek, Knoxville's premier shopping venue, in addition to an 18-screen movie theater. Golfers will enjoy more than 10 golf courses within a 15-minute drive. Full-service amenities and features include: Free high-speed Internet access in all rooms Free local calls Free weekday newspaper Free coffee Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! The 24-hour business center provides travelers with conveniences such as copy and fax services. Our meeting room can accommodate up to 60 people for most business or social functions. This all-suite non-smoking Knoxville, TN hotel offers spacious guest rooms with 37-inch flat-screen televisions, refrigerators, coffee makers, irons, ironing boards, large work desks, ergonomic chairs and sofa sleepers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Guest rooms with hot tubs and connecting rooms are also available. Laundry facilities and a 24-hour Suite Shop are located on the property for added guest convenience. Our Admiral Banquet room is 1100 sq feet accommodating classroom to banquet seating in addition to 400 sq feet of pre-function space that can be used for catering needs.Ample free parking is available. The Comfort Suites hotel offers a convenient location, excellent accommodations and affordable rates. Make us your home away from home when visiting the Knoxville, Tennessee area. ... more   less 
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Also Known As:
Comfort Hotel Knoxville
Comfort Suites Knoxville
Knoxville Comfort Suites

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