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“Avoid this dirty place” 1 of 5 stars
Review of Americourt Hotel & Conference Center

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Americourt Hotel & Conference Center
1.5 of 5 Hotel   |   1900 American Way, Kingsport, TN 37660   |  
Hotel amenities
Ranked #17 of 18 hotels in Kingsport
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Avoid this dirty place”
1 of 5 stars Reviewed July 15, 2013 via mobile

The only thing going for this hotel is it is off the road. Nothing works in room. Cigarette butts everywhere outside with other rubbish. Breakfast you just don't want to go there...disgusting. The whole place was just one you want to forget

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Kingsport, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2012

With a large event (over 100 attendees), we found the customer service to be outstanding! Eager to please and willing to help in any way we needed, our event was very successful. I highly recommended Americourt for special events! Plenty of parking, located easy to find off of main roads, and plenty of seating.

Room Tip: I didn't stay overnight or use the fitness center or spa.
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheboygan, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 28, 2012

I have to say that the staff was very welcoming and friendly. Whatever we requested they gave us.
With a group of 36 people all of them were satisfied with the accommodations. The continental breakfast was fantastic. Although the hotel is older and needs a little upgrading these things seem to be in progress. My only suggestion is that they put some seating outside of the rooms.
We would stay again.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2012 via mobile

If you enjoy camping, this is probably the place for you. It has all that the great outdoors has; bugs, dirty rooms, dirty sheets....
If a hotel is clean and has hot water, then I can stay anywhere. This place does not meet that. When I get home, I will not bring my bag into the house in fear of bed bugs. Do not stay here!

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 16, 2012

Do not ever plan any group experiences at this hotel! I was at this hotel for a large ladies luncheon. The buffet ran out of food. They promised more chicken. We waited 45 minutes what came Fish! They said that the chicken was frozen hard, which meant they had not even attempted to bake the chicken. It was a bad day!!!!

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, South Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 12, 2012

We booked this hotel for a family reunion. We booked our rooms at least 4 months in advance and asked that they all be together, on the lower level, next to the pool. As family was arriving and checking in, we wre given rooms scattered all over the place.
While the lobby and the dining room areas were nice, the rest of the hotel was not. The outside trash cans were overflowing. The rooms were filthy. The pool was disgusting. Overall this was a very poor experience with this hotel. I would give this hotel negative stars!!!
For the same money, you can stay across the street at The Red Roof which is a much nicer hotel.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2012

Don't know which horror story to start with first. Our room was not cleaned. A path down the center of the room had been vacuumed, but that was it. Dirt, someone else's Gatorade and gum wrappers under the bed. Well, not great but thought I could live with it. Could smell Marijuana smoke through our bathroom vent from another room.Called front desk and complained-that was taken care of. THEN there was the bathroom. Floor not swept, empty toilet paper roll and dirty kleenex behind toilet. BUT the kicker was the soiled washcloth and used soap with somebody's pubic hairs stuck to it in the shower. GROSS!!! We requested a room change and got one after waiting two hours to complain to management, but she was over two hours late to work. .

We were here with a large group (we didn't have a say in this choice of hotels). Another room had blood on the pillow cases and bathroom door; no sheets and dried up food on the bed under the blanket. Yet another room had cigarette butts under the bed, bugs in rooms, soiled sheets, etc. And there were too many reports like this to keep writing them all.

A free breakfast buffett was offered from 5-9. You better get there at 5 because by 8 all the food is almost gone, and cold. There was only one person working-cooking-cleaning up-and running the front desk because the manager was no where to be found. When we walked through the breakfast area at 10pm later that night, all of the dirty dishes were still on tables, all of the food, cereal and dried up gravy were still in the warming pans. We went to IHOP this morning

We don't require fancy hotels and 5 star service, but minimal health and safety standards would be a great place for this hotel to start. Sleeping in your car or a homeless shelter would be better than this place.

  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americourt Hotel & Conference Center

Address: 1900 American Way, Kingsport, TN 37660
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 18 hotels in Kingsport
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americourt Hotel & Conference Center 1.5*
Reservation Options:
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Also Known As:
Kingsport Quality Inn
Quality Inn Kingsport

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