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“Hotel is OK for the rate. Its not fancy but the rate if fair.” 3 of 5 stars
Review of Red Roof Inn Kingsport

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Red Roof Inn Kingsport
2.0 of 5 Hotel   |   100 Indian Center Ct, Kingsport, TN 37660   |  
Hotel amenities
Ranked #6 of 18 Hotels in Kingsport
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
“Hotel is OK for the rate. Its not fancy but the rate if fair.”
3 of 5 stars Reviewed January 13, 2014

I was in the area on business and needed an economy place to stay just for one night. After looking at the options, I decided to try the Red Roof Inn. The room was clean and quiet though the hotel is very close to the highway. The negatives were the shower soap provided and the shower head. The soap was one of those tiny bars typically for hand washing. Its hard to use in the shower. The shower head did not have much pressure and the water kind of "drizzled" out. One other negative concerned the breakfast area. When I went into the lobby early in the a.m. a woman was on her hands and knees cleaning the floor...nothing unusual there. I ate breakfast and as I was putting my trash in the garbage can, the same lady was in the breakfast area checking on the food items. Now while I cannot be sure, I do not think she washed her hands after scrubbing the floor and she was NOT wearing gloves. I just closed my eyes and left. Overall, I would stay there again for the rate but would probably pass on the breakfast.

Room Tip: I was on the side nearest the highway but the room was quiet. Overall, it was a good value since I j...
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofmanagement, General Manager at Red Roof Inn Kingsport, responded to this review, January 16, 2014
Thank you for your comments. I will pass on to the staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    18
    6
    9
    3
    6
See reviews for
11
8
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed December 19, 2013

A compliment sandwich:

pro ... comfy beds, spacious rooms.

cons ... of the 8 rooms we needed, 5 sets of keys did not work. Of those 5, 3 sets did not work again and guests had to be assigned to new rooms. One room smelled of smoke (room 149), one did not have any bedsheets (room 135?), and one the microwave was running and the buttons were unresponsive forcing the guest to physically pull the plug on the possessed machine - creepy (room 151). In total, the front desk night shift guy had to make 19 sets of keys, when he really should only have had to make 8. This was unfortunate because the night shift guy was sweet and friendly, but a bit geriatric, and the day staff hadn't had the forethought to make 8 sets of keys in advance knowing a) a large party was arriving that day, and b) who was working that night. Because it took us over 1.5 hours for our entire group to check in, I would not stay again at the Red Roof Inn in Kingsport if they paid me.

pro ... delicious breakfast.

Conclusion: management ... please get new electronic key cards and key card makers out of respect for your staff and customers - no one should have to go through what my group + Jimmy had to go through. And please encourage your front desk staff to have the foresight to make keys in advance for large parties. Thank you!

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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redroofmanagement, Manager at Red Roof Inn Kingsport, responded to this review, January 3, 2014
Our apology for the electronic key cards not working. The problem has been resolved. Thank you for your feed back.
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Hertford, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2013 via mobile

Bed bugs in room. Dirty rooms and roaches in the breakfast area...front desk guy was very rude. Avoid this place and stay at another hotel. The Ramada is clean and have friendly staff! You have been warned!

  • Stayed December 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofmanagement, General Manager at Red Roof Inn Kingsport, responded to this review, January 3, 2014
We have a exterminator that services our property and no bed bugs have been found.
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1 review
5 of 5 stars Reviewed December 18, 2013 via mobile

We were very pleased with our experience. Very clean room, friendly staff on the phone, at check in and check out! Great price and included a very good breakfast! We will definitely be back to stay at the Red Roof in Kingsport!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofmanagement, General Manager at Red Roof Inn Kingsport, responded to this review, January 3, 2014
Thank you for your feedback I'll will be sure to pass on to the staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westminster, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 9, 2013

I for one, just a room to sleep, rest & shower... so, this location is more than enough for me. Clean rooms, quiet at night, friendly and helpful staff and reasonable prices make it perfect for my needs.

Room Tip: First floor on the 11W highway side are surprisingly quiet.
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofmanagement, General Manager at Red Roof Inn Kingsport, responded to this review, December 11, 2013
Thank you for the nice comments I will pass on to my staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sterling, va
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 6, 2013

We stayed at the Red Roof Inn located near John B Dennis Hwy in Kingsport,Tn. This located close to the Emeritus senior living facility in which my mother now lives. It also used to be a Comfort Inn in the past in which I had stayed before. We stayed in a room with a large and comfortable king size bed. It also had a nice desk to use for your computer. They had Wifi which was very easy to access and had good signal. The room also had a small refigerator,coffee maker and microwave oven. Also the soap provided was very good and had a very nice scent. The room was clean and comfortable. The staff was very friendly and helpful. They also provided a full breakfast. They had eggs,sausage,biscuits and sausage gravy. It was good and fresh and I ate my fill of it. The price of the room was excellent too. The staff was very nice and courteous too. If you are in area I would recommend it.

Room Tip: Ask for the backside of the hotel for a quieter stay.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofmanagement, General Manager at Red Roof Inn Kingsport, responded to this review, November 7, 2013
Thank you for your comments. I will pass on to the staff. Look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed October 23, 2013 via mobile

Bathrooms could use some work water wasnt warm in shower.other than that it was great. Also could use more pillows in room. Tv channels are limited may think about putting satellite in rooms to better serve your guests. We enjoyed our three





unexpected nights away from home. Thanks

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofmanagement, General Manager at Red Roof Inn Kingsport, responded to this review, October 29, 2013
Thank you for your kind words. I will be sure to pass on to my staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Kingsport

Address: 100 Indian Center Ct, Kingsport, TN 37660
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Kingsport
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Kingsport 2*
Reservation Options:
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Also Known As:
Comfort Inn Kingsport
Kingsport Comfort Inn

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