We booked two nights and Michelle at the front desk was very helpful with local information, our check-in process was quick. We loved the room and unpacked all our gear and went out to check out Kingsport. When we returned our keys would not admit us to our rooms. Vern went and got a new keys that also did not work. Michelle contacted johnny, the maintenance man who immediately opened the door of the room next door so we could get out of the cold. He worked on the door and then Jeff, the manager arrived. They worked on the door quite awhile, then once finally opened moved us to that room and comped us a third night. We had no more problems. The property is very clean, the pillow-top mattress were really comfortable. There was a spot on the floor near the bathroom area, but the carpet was clean. Upgrades are being made ongoing. Great stay.
- Official Description (provided by the hotel):
- Newly renovated motel, King or Double Queen rooms, free high speed wireless internet, work desks, hair dryers, coffeemakers. Complimentary Super Start Hot breakfast daily. Guest Laundry on site ... more less
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