We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food Good, Service Bad” 2 of 5 stars
Review of Longhorn Steakhouse, Kingsport, TN

No photo provided
Got a photo?
Add it.
Longhorn Steakhouse, Kingsport, TN
11 W, Kingsport, TN 37660
Improve this listing
Ranked #59 of 215 Restaurants in Kingsport
Restaurant details
North Carolina
Top Contributor
207 reviews 207 reviews
138 restaurant reviews
Reviews in 70 cities Reviews in 70 cities
67 helpful votes 67 helpful votes
“Food Good, Service Bad”
2 of 5 stars Reviewed April 18, 2015

Begin with standing at the hostess desk for OVER 5 minutes without being recognized in ANY way.
Gave up and went and got a bar table. Server, Desiree (or something) was friendly enough, but it ended there.
Brought an extra beer without asking (upselling), and NEVER asked if we wanted any dessert, then took forever to return with our receipts after paying the bill. Just missed the "little things."

  • Visited April 2015
    • 3 of 5 stars Value
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

25 reviews from our community

Visitor rating
    10
    5
    3
    5
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Kingsport, Tennessee
Contributor
12 reviews 12 reviews
7 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Just wonderful !!!”
5 of 5 stars Reviewed March 25, 2015

I have eaten at the Kingsport location many times. The service is always great, the food is always perfect. The manager Chris is just outstanding !!!!! At one time, I did have a problem with my order ( I dont remember what) but I do remember that the manager was there to fix the problem quickly. He also wanted to pay for my meal. I didnt let him because the problem was not that big of a deal. But knowing that they wanted to take care of me meant alot. I love this Longhorn and will continue to eat there. In fact, I am going there today for dinner.

  • Visited March 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Contributor
16 reviews 16 reviews
12 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“First Class Food & Service In A Great Atmosphere”
5 of 5 stars Reviewed March 17, 2015

This is the second time I have eaten at Longhorn Steakhouse in Kingsport, and I hope not the last. Both experiences have been great.
Beginning with the atmosphere: it is wide open, yet not loud. It is spacious but with tables that feel intimate. It has a true Texas cowboy look about it; great décor. Saddles, horses, spurs and the works; with great prints and pictures everywhere. Horse and steak loving kids will love it.
The food: just great. Steaks are great, chops, ribs and salads. Couldn't be better.
And the service: the manager brought my plate of pork chops, apologizing all the while that they were a little 'dry'. They were, but they were delicious. A few minutes later, he came back with a steaming plate of big juicy chops. Very thoughtful.
Great foo, great atmosphere, great service, what more could you ask for?

  • Visited March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gate City, Virginia
Top Contributor
107 reviews 107 reviews
85 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
“A Bit Too Busy”
3 of 5 stars Reviewed February 15, 2015

I know it is the times we live in but I still enjoy a place to eat without so much extra going on. Tameka took care of us and she was great. The peanuts are always a nice touch. The food was good and the portion size was generous. I know for young families this is a great place. You know things are good when there is a bit of a wait to be seated.

  • Visited January 2015
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
6 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Excellent”
5 of 5 stars Reviewed January 10, 2015

Was weary when we walked in because there was a lot of people waiting to be seated but my husband counted 24 tables that were empty and clean so we were not expecting a good experience. This was our first time eating here. Our waitress Tameka was excellent. My steak was well done however succulent and moist not like jerky. Salad was great. Baked potato was excellent. We will definitely be coming back here. Excellent excellent food!!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Longhorn Steakhouse, Kingsport, TN also viewed

 

Been to Longhorn Steakhouse, Kingsport, TN? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Longhorn Steakhouse, Kingsport, TN, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.