We used this hotel simply for one night and that would be all I would want. The bed was hard, the room was worn and old. Really needs some updating. At least the room was clean The bathroom was very tiny, but clean. The breakfast was a joke. They had instant oatmeal, but no boiling water so they put hot tap water in a thermos and you couldn't heat it up in the microwave because everything was stryofoam, whichs melts in microwaves. The sign out front said that the pool was open, but it was not and from what I saw it was very dirty. If all you need is a place to sleep for one night then you should be ok with this hotel, but any longer I would find another place.

The rooms were just the right size and the beds were comfy. Great service. I will stay again.

I've previously reviewed The Marriott Meadowview and The Hampton Inn in Kingsport and I would stay at either place or get a hotel in nearby Johnson City before staying at this hotel again. The bed was hard, the pillows were lumpy, the towels were thin and everything in the room was worn. Plus, the lobby and my room had an odd odor.

Very unhappy, this is partially my fault because I did not follow up earlier as well ad the hotels, but we travel so much and NEVER have had this problem.. I called to cancell our room because I could not get off work for my sons ball tournament. while waiting I was but on hold and disconnectef couple of times. when completed I asked for the confirmation to be emailed. my mistake I did not follow up on the cancelation confirmation thougjt all was well. They are deducting one 186.14 out of my account has a no show.. I talmed to the general manager this morning and the time I called to cancel she was working and makes NO mistakes and since I do not have mu confirmation nu
mber there is not a thing she can do
.Im just making everyone aware of this. very poor service and follow up on their confirmations!!!!!!!