Overall a nice, newer hotel. This hotel is relatively new and still very clean but is already showing signs of wear - dents/marks on walls, bug smears on walls, mismatched paint touch-ups, holes in couch, tears in comforter, etc. The lobby is very spacious with two areas to recline or gather with friends. The rooms are surprisingly roomy - my family of 5 never felt crowded over our 4 day stay. The dining area is large and the breakfast bar is nicely spread out so that there is plenty of room to prepare your food which was hot and well stocked. The pool is on the small side but clean and well stocked with towels. The exercise room is also small but clean with a weight machine, treadmill, and an eliptical machine. The only real area of concern is in customer service. Sadly, the daytime front desk clerks are indifferent and act as if bothered when posed questions. Perhaps if they put away their cell phones or laptops they would be less distracted. The housekeeping staff do not like to be bothered and on two occasions did not clean or restock our room forcing us to go to the equally indifferent front desk for towels. Once the front desk claimed that the "do not disturb sign" was on our door which was impossible because it was in my purse all day - I took it when we left the hotel at 8:30 am. Conversly, the gentlemen we encountered during the evenings were very accomodating. Daniel is a sweetheart who offered my boys warm M&M chip cookies and milk one night while we hung out in the lobby playing cards. I would definitely stay at this hotel again but will just know that I will have to deal with an unmade bed and grab towels from the reception desk when we pass through in the evenings.
fourth floor away from elevator/ice machine was very quiet
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.