We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bed bugs” 1 of 5 stars
Review of Comfort Inn South

Comfort Inn South
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Comfort Inn South to your Saves list
Comfort Inn South
1.5 of 5 Hotel   |   4624 Fairlane Drive, Kingsport, TN 37663   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #9 of 18 Hotels in Kingsport
1 review
1 helpful vote 1 helpful vote
“Bed bugs”
1 of 5 stars Reviewed July 12, 2014 via mobile

Wouldnt recommend anyone stay here unless u want red bumps all over your body. Checked out a few days ago and started to notice bumps on my hands and arms. Not impressed one but. Came down from Canada and has ruined my experience.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

32 reviews from our community

Traveler rating
    8
    5
    5
    7
    7
See reviews for
7
3
6
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Murfreesboro
1 review
2 of 5 stars Reviewed April 30, 2014

Ordinarily, I do complain. I have worked in the hospitality industry since 1987 and I understand that things happen. I travel 14 weekends a year with High school and travel ball, staying with both Hilton and Choice properties.

This past weekend was one of the worst travel experiences I have had in a long time. I felt the need to let management know, so that perhaps training can be implemented to prevent this type of experience for future guests.

My daughter and I joined the OHS Softball team late Friday evening at your hotel, as we attended a family funeral on Thursday. We contacted the hotel to let them know we would be arriving late. I spoke to Paul over the phone and I gave him my first and last name. When we arrived at the hotel, I was greeted by Paul(pleasant enough), again I gave him my first and last name. I attempted to provide him with my confirmation email, but he said he did not need it. I signed my first and last name on a registration card and he ran my credit card.

When we got up to our room, Savannah and I were placed in a king bedded room instead of the double that I had reserved. This was disappointing, Savannah is 17. We always request rooms with two beds.

Savannah and I proceeded to get ready for bed, as her team was scheduled to play ball early the next morning. We were fast asleep when I was awakened by someone trying to enter my room(thank goodness the swing latch was in place), they were able to get into the lower area, but it banged when they tried to open the door all the way. It continued for several minutes. Naturally, this not only woke me up, but it also woke my daughter up. Then my phone begin to ring. Your front desk agent named Heather Peay wanted to know my last name(as if I were an imposter or something). I told her I would not give her my name over the phone without first calling her back at the front desk to verify that she was an employee. I did not know what the heck was going on. Not to mention quite frightened at this point with folks trying to get in the room. I called Heather back and indeed it was your front desk agent. Needless to say after attending a funeral, and a 5 hour drive to Kingsport, we did not get ANY SLEEP on Friday night.

Saturday morning, I spoke to the blonde haired front desk agent and explained the situation and she was not remotely interested. She said there were no notes about the incident and nothing she could do. No further comment there…

Sunday morning I get a bill under my door with Pam Porter’s information on it. They checked me in, had me run my credit card and SIGN MY FULL NAME on the registration card and they never bothered to check me in???

I spoke to Heather G. on Sunday morning and she tried hard to right the situation. She is by far the most competent of the staff members I worked with…

At this point, I am still very concerned about the charges placed on my credit card.

Please confirm the amount charged to my card. Also, Please reassure me that Pam Porter’s charges were not placed on my card.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora IL
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 10, 2014

Smaller but nice property. Clean room with a spacious bathroom. The WiFi (password protected) - kinda annoying. Lots of TV Channels. Microwave and refrigerator in the room, small (individual serving cup sized) coffee maker.

Room Tip: VERY anoying front entrance door (very hard to maneuver bags in and out!) -- best park in the rear...
See more room tips
  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, South Carolina
Top Contributor
157 reviews 157 reviews
153 hotel reviews
Reviews in 140 cities Reviews in 140 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed November 30, 2013

As a Diamond Elite member with Choice Hotels I stay at quite a few different hotels per each year. This one is pretty good considering some of the other reviews I have read. The staff was friendly. The room was comfortable and clean. The breakfast was as expected. The rate was reasonable. Not sure if I will be staying here again when in area next time as there are some better choices but this hotel was "livable"

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2013

Stayed here one night in a King size bed. Nice! comfortable! The place didn't have automatic doors which made it a bit tricky for trying to get yourself and luggage in without some contortions. The AC was already on and the room was chilled perfectly! Had a great night's sleep. The shower in the morning was hot and refreshing. Booked with room with using points from Choice Hotels rewards program. Room key get's you 10% off at Perkins restaurant which means that you don't pay tax :) Employees were very nice. We arrived very late so we just went in and went to bed. For some reason the tv was unplugged. Overall this was a very nice place to stay whi

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, TN
1 review
1 of 5 stars Reviewed July 26, 2013

This hotel must be about to go out of business. I travel a lot and stay at many Choice Hotels in 5 states. I have stayed at this location before. It was never this bad. When I checked in, I noticed on the bill that they were charging me a $1.50 per night "Green" fee. I asked what this was for. The check in person told me the hotel is trying to go "green" and this is for extra laundry service. I said, well if I ask for extra towels, then charge me. The person really could not give me a good reason why this $1.50 was being charged other than for the hotel to get extra money from each guest. I reserved a king bed room. The only one available was on the 3rd floor where the smoking rooms are. I am very allergic to tobacco smoke and stated that. I was told I would be on the opposite end of the hall from the smoking rooms. When I got to the room, there were exactly 2 bath towels, 2 hand towels, 2 wash cloths, 1 roll of toilet paper (mostly used) and no laundry bag in the closet for my dirty clothes. it was the BARE minimum of everything. I was afraid to ask for any extra items for the bathroom, they would probably charge me more "Green" fees! The bed squeaked every time I turned over and cigarette smoke filtered into the room from the hall. Needless to say I did not sleep very well. I had planned to stay two nights and after the first night of torture, I checked out and stayed elsewhere. I am a Elite Diamond member and spend many nights each year in Choice Hotels. I have marked this one off my list of acceptable hotels. I will never stay at this Comfort Inn again.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2013

When we looked at the other reviews we were a bit worried about staying at this Comfort Inn, but when we arrived we were pleasantly surprised. It was not fancy, but nice and clean. The rooms had queen sized beds rather than doubles which is a plus. They gave us a coupon to the Perkins restaurant which is open 24 hours and is within walking distance. The pool is quite small but well-kept. It was enough for our boys to get some exercise after a long day of driving. The breakfast included waffles, cereal, yogurt, fruit, etc. The price of the stay was very, very reasonable. When we called the hotel directly, the price was $77, but through Expedia it was $88. Overall, the hotel is a very nice place to stay for a quick overnight while traveling.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Comfort Inn South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn South

Address: 4624 Fairlane Drive, Kingsport, TN 37663
Phone Number:
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Kingsport
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Comfort Inn South 1.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Choice Hotels, Priceline, Expedia, TripOnline SA, Hotels.com and Tingo so you can book your Comfort Inn South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Kingsport
Kingsport Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.