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“Good choice for business” 4 of 5 stars
Review of Hampton Inn Kingsport

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Hampton Inn Kingsport
2.5 of 5 Hotel   |   2000 Enterprise Place, Kingsport, TN 37660   |  
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Ranked #2 of 17 Hotels in Kingsport
Certificate of Excellence
Roanoke, Virginia
Level Contributor
178 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good choice for business”
4 of 5 stars Reviewed August 2, 2014

I stayed here while on business in the area. The staff was very polite and helpful. The room was clean and spacious. Overall, the experience was good and in keeping with the general experience with the chain.

I was very tired and I have to say that they had an excellent selection of TV channels to choose from and I was able to find something that I wanted to watch. One nit pick is that the walls were quite thin and I could hear the conversation of the people next to me clearly. It might be a good idea to get a room at the end to minimize that potential problem.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank HenHoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, August 21, 2014
Thanks for the comments. We are glad that you enjoyed your stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

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State College, Pennsylvania, United States
Level Contributor
142 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed July 30, 2014

We like Hampton Inns and tend to use them when on the road. This particular Hampton Inn was really pretty bad. The room was okay. However, usually a standard room with 2 queens or 1 king is the same price. Not here; the king was $10 more. We did not receive bottled water, which you usually receive for being a Hilton Honors member. But, it was all still fine -- until breakfast. This was pretty awful and the reason for the Poor rating. Most of the trays were empty -- really empty -- and not refilled. There was yogurt and a few muffins that looked like they had been there awhile. We had to ask for napkins to be brought. The tables were not cleaned -- none of them. By the time we left to return to our room, we saw one serving person -- the one that brought the napkins. Do yourself a favor and go another exit or two to find another hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, August 1, 2014
Thank you for your feedback. We are very sorry to hear that you were disappointed with the service and quality of items offered at breakfast during your stay. We are working to improve our offerings and will bring your comments into our ongoing service training. We do offer bottled water, Fuze Ice Tea or Mountain Dew to our Hilton Honors members that are at the Gold and Diamond level if they have chosen a snack as their "My Way" preference. Thank you for staying with us and we hope you come back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crossville, Tennessee
Level Contributor
204 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed July 29, 2014

I stayed at this hotel on business and found it to be a standard older Hampton Inn. The rooms were nice enough and the common area appeared to be updated as well. No huge complaints about my stay, but have a couple of things to note:

1) SLANTY BATHTUB - Something was very strange about the bathtub in my non-handicapped room. There was a big bar that stuck out and you could not really stand in the shower without this getting in the way. HOWEVER, after a bit of moving around in the shower I realized that the tub seems to have a major slant to it so that it was next to impossible to stand up straight in the shower. Therefore, I guess they determined it would be better to place this bar in the shower rather than have people break their necks.

2) WAFFLE MAKERS - For the love of all that is holy, please install two waffle makers in every Hampton Inn. There is always a wait that is way too long that could be helped by the addition of another waffle maker.

ON A POSITIVE NOTE, I like the set of electrical outlets that are being placed on all of the nightstands at Hampton. Though it is obviously an add on box, it is very nice considering all of the things we have to plug in and charge now days.

All in all, I would stay here again when I need to be in the area for business.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TNDisneynut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, August 1, 2014
Thanks for your comments, TNDisneynut. We will try to rearrange our breakfast offerings to accommodate an extra waffle maker on busy nights. We appreciate you choosing Hampton Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Juliet, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

This is a very nice facility, mine only concern was I could not get the room cool enough...I cleaned filters and it did better but not what I'm use to. Generally I keep my room 68 to 70 and it do not feel that in the room.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, July 28, 2014
Sorry about your AC unit. Feel free to call down next time you are in if you have issues and our maintenance engineer, Alan, will be happy to correct them for you. Thanks for choosing Hampton Inn!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 25, 2014

not worth the price. The shower pressure was awful in fact there was no pressure. the room smelled like mildew from the minute we walked into the room. the pillows were extremely uncomfortable. i would never stay here again.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
1 Thank Carmela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, July 28, 2014
I am sorry that you had a bad experience at our hotel during your last stay. Thank for you letting us know about the maintenance issues. We will correct them immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Alabama
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 18, 2014 via mobile

Great option as a road hotel as our family is headed NE on a summer trip. Rate was under a $100 and the front desk clerk (outstanding) upgraded us to an executive suite. Clean, quiet, great service, kids swam in outdoor pool. Ate in renovated downtown area of Kport.

Stayed July 2014
Helpful?
Thank Phamilytrukster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, July 28, 2014
Come back and see us on your next trip through the area. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
2 reviews
5 of 5 stars Reviewed July 17, 2014

I was amazed the staff was overly accommodating and friendly. Very helpful with directions. Most of the time I ask for a room with a view and get to see the top of the portico. Beds were very comfortable. Clean rooms.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, July 28, 2014
We have some beautiful mountains surrounding our hotel and lots of great views from the guest rooms. I am happy that you liked your view and enjoyed your stay. Come back and see us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Kingsport

Address: 2000 Enterprise Place, Kingsport, TN 37660
Phone Number:
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kingsport
#4 Romantic Hotel in Kingsport
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Hampton Inn Kingsport 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Kingsport Hotel Kingsport
Kingsport Hampton Inn

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