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“Could be better” 2 of 5 stars
Review of Hampton Inn Kingsport

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Hampton Inn Kingsport
2.5 of 5 Hotel   |   2000 Enterprise Place, Kingsport, TN 37660   |  
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Ranked #3 of 18 Hotels in Kingsport
Johnston City, TN, United States
1 review
“Could be better”
2 of 5 stars Reviewed March 10, 2014

The TV didn't work upon arrival. The staff person came up to the room to try and repair the problem. She stated that this was a known problem and that they needed to reset the system. If this was a known problem, why did another customer experience this problem. She was nice in being helpful. The reset took a very long time to initialize even after she left the room. The room as a whole looked worn out and not very appealing. The Bathroom didn't look as clean as it should be as fixtures looked old with stuff in cracks.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, March 13, 2014
Dedrick,

Thank you for your feedback in regards to the television not working in your room. I've worked with our maintenance team to fix the issue, however I apologize that it wasn't resolved sooner. Thank you again for your review and I invite you to stay with us again the next time you return to the area.

Thank you,
Stacey
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163 reviews from our community

Traveler rating
    71
    58
    22
    8
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed March 4, 2014

Very easy to find, and I always look forward to my "Hampton" bed when I travel. Other chains do not compare. Down side, no restaurants really close by. Last thing I want to do when traveling on business is try to find a restaurant.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, April 21, 2014
Thanks for the feedback. Next time you stay with us, make sure you ask one of our front desk agents for a restaurant list. We've got a great selection of local and chain restaurants. We have their addresses listed so you can enter them in to your GPS system or we also have turn-by-turn directions. Our front desk staff would also be happy to make recommendations.
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Lagrange, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Very nice and accomodating staff. We were traveling with a large group of girls for a volleyball tournament and they were very nice to let us use the breakfast area to hold a team bonding event. Always have good luck staying at a Hampton Inn. Very comfortable beds!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, April 21, 2014
We love our sports teams at Hampton Inn. You are welcome back any time.
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Erie, Pa
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2014

Chose this hotel for its location more than anything and it delivered the quality experience I expect from Hilton. Quality sleep is the most important single factor I look for and I always get a good night's sleep at Hampton Inns. The breakfast is always hot and varied, so it's a good way to start the day.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, April 21, 2014
We are happy that you received everything you have come to expect from Hampton Inn. We love it when our guests have high expectations and we are ready to deliver.
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Greenback, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 10, 2014

I've stayed here at least one night the last two weeks and I was very impressed how nice this hotel is. Each staff member I encountered was courteous and friendly. Each room I had was very clean and beds were comfortable. The breakfast had many selections including oatmeal, cereal, omelets, pastries, yogurt, fruit & waffles. The hotel is decorated nice and has a cozy feel. My trip to this hotel was not planned, but I'm glad I found a nice place to stay while dealing with a family medical issue.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, April 21, 2014
Thank you so much for your kind comments. We hope you get a chance to come back and enjoy all the fun things Kingsport has to offer.
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A TripAdvisor Member
5 of 5 stars Reviewed February 5, 2014

We used to stay at another hotel chain. After this wonderful experience at Hampton Inn Kingsport (TN) we will be using Hamptons from now on. The desk clerk was very pleasant, the room and lobby were spotless, and the overall experience was perfect.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, April 21, 2014
Awesome story! Welcome to the Hampton Inn family.
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A TripAdvisor Member
4 of 5 stars Reviewed February 5, 2014

The staff here is very friendly. I stay here for business and it is located close to the airport and major roads. The WIFI connection which is free is good and easy to connect to. Breakfast in the morning is conveniet or they have a pack and run breakfast if you don't have time to sit down. Fire place when you walk in the lobby is very appealing on a cold winter's day.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey R, General Manager at Hampton Inn Kingsport, responded to this review, April 21, 2014
We are glad you like the fireplace. We used it a lot during this last cold winter. Thanks for staying with us!
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Additional Information about Hampton Inn Kingsport

Address: 2000 Enterprise Place, Kingsport, TN 37660
Phone Number:
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kingsport
#4 Business Hotel in Kingsport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Kingsport 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Kingsport Hotel Kingsport
Kingsport Hampton Inn

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