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“Excellent” 5 of 5 stars
Review of Hampton Inn Kingsport

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Hampton Inn Kingsport
2.5 of 5 Hotel   |   2000 Enterprise Place, Kingsport, TN 37660   |  
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Ranked #3 of 18 hotels in Kingsport
Duncan, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Excellent”
5 of 5 stars Reviewed September 22, 2012 via mobile

Vert clean and comfy would definitely stay again if ever back in Tennessee staff was very nice and friendly the pool area was very clean and plenty of towels mattresses were nice and soft but most of all very luxurious I like cleanliness and this hotel was just that and more very good continental breakfast

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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140 people have reviewed this hotel

Traveler rating
    60
    51
    17
    8
    4
See reviews for
46
19
10
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Knoxville, Tn
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 17, 2012

We stayed here while attending Bristol Rhythm and Roots Festival. Very clean, nice staff, comfortable beds, good breakfast. There was a note on each bed that said the comforter is washed prior to our arrival. That makes it nice. The carpet was clean. I would stay there again.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennesaw, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed August 24, 2012

Stayed here after attending an event in Bristol; conveniently located for our travel back to Atlanta with 24-hr gas & fast food for the late arrival. No issues with late arrival but we did call to let them know and the room was very clean. I mistook it for a new Hampton because of the "new carpet" smell & clean, fresh appearance. Only negative was with breakfast; no juice available. But I'm not sure if that was just an oversight or common practice??? It won't stop us from visiting this Hampton Inn again.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsporthi, General Manager at Hampton Inn Kingsport, responded to this review, September 6, 2012
Thanks so much for your kind comments. We appreciate you choosing to stay with us. We hope to see you again soon.
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Louisville, Kentucky
Top Contributor
116 reviews 116 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 23, 2012 via mobile

Stayed here for a night for business. Good location, as it is right off the interstate. Breakfast was OK. Room was decently appointed. A few areas could have been cleaner. There was hair in the bathtub and the hallway floor had visible debris on it. But, certainly not the worst I have been in. Staff was very friendly.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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kingsporthi, General Manager at Hampton Inn Kingsport, responded to this review, September 6, 2012
Thank you for your feedback. I will look into your concerns. We hope to see you again.
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Burke, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2012

Passing through Kingsport, I was fixing my trailer and fell into some gravel on the side of the road. I stayed overnight at the Hampton Inn Kingsport. About 11pm, the bleeding on my hand and the gash did not want to stop and close. Lisa was working the front desk. She went out of the way to locate a hospital for me and called ahead to see how large the queue was. While waiting which was after midnight - Lisa showed up at the ER after her shift to see that I had been taken care of. This kind of action and concern is one in a million. I am most appreciative and have never been treated with such concern and kindness. I passed an email on to the manager to give her my thanks and to let me know that he acknowledged my appreciation. Never heard back; hope the manager recognized her.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Top Contributor
60 reviews 60 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 3, 2012

The best part of our stay was the super friendly staff. They are always in a good mood and always trying to find a way to help. The property is not new, but there has been remodeling going on. The breakfast room was being redecorated while we were there but it was done in a way that avoided any real incovenience to guests. Our room was comfortable and clean. Everything worked as expected. The breakfast bar is average. Nothing different from other chains. The location may seem to be isolated. There are restaurants nearby, and a 10 minute drive from major shopping centers. The hotel is also located next to major highways, so it's easy to get to Johnson City or Bristol.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ashburn, Virginia
1 review
2 of 5 stars Reviewed July 27, 2012

We were disappointed in the service we received at the Hampton Inn on our recent trip to Kingsport, TN. We booked two rooms for our family, one with four and one with two people. The first night was up to par for Hampton Inns. However, the second was NOT! Obviously, no maid had even entered either of our rooms. The beds were exactly as we left them, no trash emptied and not even any clean towels or wash cloths. The pamphlet in the room said to complain if you had a problem. Someone from both rooms complained, however they made NO compensation whatsoever on our bill now anything else for their lack of service. Next time we'll stay at the Holiday Inn instead!

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsporthi, General Manager at Hampton Inn Kingsport, responded to this review, July 30, 2012
Thank you for your honest feedback of your stay with us. I apologize that we did not meet your expectations and I have contacted our housekeeping team to correct the problem. I am always looking for reviews to provide insight into our guest experience, as cleanliness and comfort are our first priority. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area so that we may show you the quality service that you deserve.
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Additional Information about Hampton Inn Kingsport

Address: 2000 Enterprise Place, Kingsport, TN 37660
Phone Number:
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kingsport
#4 Business Hotel in Kingsport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Kingsport 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Kingsport Hotel Kingsport
Kingsport Hampton Inn

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