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“Recommend but...” 3 of 5 stars
Review of Sleep Inn & Suites

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Sleep Inn & Suites
2.0 of 5 Hotel   |   200 Hospitality Place, Kingsport, TN 37663   |  
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Ranked #6 of 18 Hotels in Kingsport
2 reviews
“Recommend but...”
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights with my brother while we were visiting family in the area. It was a very convenient location off of 81 and located near a Cracker Barrel and a few other little food places and hotels. The hotel had recently been renovated and that was obvious upon entering the lobby. The staff at the desk upon check in was friendly and directed us to our room on the third floor. The room smelled a little stale, but once we put on the air conditioning, the smell dissipated. The accommodations were nice and clean - nothing fancy, but certainly suitable for a 2 night stay. The bathroom was small with a toilet and stand in shower with little room for anything else (such as changing). The sink was outside of the bathroom. The room included a mini fridge and microwave. The beds were comfortable but the pillows were like little nuggets. They were very small, but, again, comfortable. The reason for the rating, (which I'd really like to give a 3.5) though, is because of some quirks within the room and hotel. For instance, when we shut off the main light in the room, it was flickering in the darkness. We had to unscrew the lightbulb to stop it. After showering, the sink outside the bathroom had no cold water; it was scalding. Also the fitness center, which only had 3 machines (a treadmill, elliptical, and bike) were not working at all. When the front desk was notified, they simply said they'd create a work ticket for the machines, and offered no apology for the inconvenience. As a final note, the breakfast was what you'd expect for a hotel and included a small array of hot and cold food choices. We would recommend the hotel, however if you're looking to squeeze in a quick workout during your stay, you may want to look elsewhere.

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Manager at Sleep Inn & Suites, responded to this review, 1 week ago
Thank you for the time in giving your feedback. We are looking into the problem with the fitness room. We are not sure why the machines aren't working, but we are working on resolving the problem. The light bulbs seems to be a defective batch and we are replacing with a different type of bulb. We are sorry for any problems that occurred and hope you will come back and stay with us again.
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75 reviews from our community

Traveler rating
    24
    29
    14
    4
    4
See reviews for
13
27
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this motel while on business in Bristol, TN. The motel itself appeared to have been updated within recent years. There was little evidence of wear and tear on the location's fixtures. Room was clean with updated decor and a flat-screen TV. The bedding was comfortable and the shower stall (no bathtub) was spacious. Despite being close to the local airport, the locale was quiet. There was a Subway, Wendy's and a Cracker Barrel at the same intersection as the motel.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Manager at Sleep Inn & Suites, responded to this review, 1 week ago
Thank you for your positive feedback. We hope you will stay with us again.
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Fort Mill, South Carolina
Top Contributor
144 reviews 144 reviews
101 hotel reviews
Reviews in 96 cities Reviews in 96 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Smooth check in. I got a room next to the elevators, but that didnt bother me much. HUGE TV lineup!! WiFi was very speedy. Really didnt hear much noise. AC was ice cold. Bed was comfy, pillows are the square type. The shower was the huge downfall. It was VERY noisy, like a rocket was taking off, and the water pressure changes 20 times in the 10 minutes I was in there. My room had a fridge and microwave. Right next to a convenience store, up on a hill so no road noise. Id stay here again.

  • Stayed May 2015, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Manager at Sleep Inn & Suites, responded to this review, 2 weeks ago
Thank you for your positive feedback. We are glad to hear you enjoyed your stay. We still have a few things that we need to update since the renovation, the shower heads is one of them. We hope you will come back and stay with us again.
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1 review
4 of 5 stars Reviewed 2 weeks ago

SISTER and I went to visit our Father on his eighty first birthday. The Sleep Inn was close to where he lives. Room was clean ,shower pressure was great.Just use the room for sleep and shower. Breakfast was OK I have had better at other stays. Staff was great.Easy to get to airport. Would stay again.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Manager at Sleep Inn & Suites, responded to this review, 2 weeks ago
Thank you for your positive commits. He hope you will stay with us again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amery, Wisconsin
Top Contributor
75 reviews 75 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here the first and last nights of our trip so we were close to the airport. It's literally 5 mins away. Also across the street is Cracker Barrell (num!). Folks were pleasant, food was average. The shuttle worked perfectly! We did have to get a room switch because the first one had some "stink bugs" around the windows (I'm from the north and we don't have STINK BUGS!). They switched our room and the second one was fine - and they were very nice about it!

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Manager at Sleep Inn & Suites, responded to this review, 3 weeks ago
Thank you for your time in completing feedback. I am glad you were satisfied with your stay. I don't know how, but stink bugs find a way in somehow and we are always trying to prevent that. Our maintenance is working on finding a way to keep them out. We do hope you will come and stay with us again.
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Asheville, North Carolina
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 14, 2015

The Sleep Inn & Suites, has been recently renovated and it shows! The rooms are very clean, and modern. The wifi is fast and the staff is incredibly friendly. The hotel is located right off of I-81 and there is a Cracker Barrel just across the street. I recommend this hotel.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Manager at Sleep Inn & Suites, responded to this review, April 15, 2015
Thank you for your positive feedback. We are always pleased when a guest has enjoyed their stay. We have put a lot of time and effort into the new renovation and are very proud of how it turned out. We hope you will come and stay with us again.
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Farmington, New Mexico
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed here while passing through the area. This is an average hotel. Well lit parking lot with some trash - watch out if you are walking dogs. King room was ok. HVAC unit was so noisy it could not be run overnight so temperature control was an issue. Don't set your sights high for breakfast and you won't be disappointed. Very sparse selection for breakfast and what was there was best left alone. All in all, a good value for a place to spend the night.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Manager at Sleep Inn & Suites, responded to this review, March 18, 2015
I apologize that we didn't meet your expectations. We do repair any maintenance items that we become aware of, so it is important when guests tell us about them. We also provide a hot breakfast that has delicious sausage links, waffles, and eggs along with many other items. I hope you will give us another chance when you are back in the area.
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Additional Information about Sleep Inn & Suites

Address: 200 Hospitality Place, Kingsport, TN 37663
Phone Number:
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Kingsport
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Inn Kingsport
Kingsport Sleep Inn

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