Nice location on small hill overlooking beautiful "State of Franklin" (Eastern TN) landscape. Standard breakfast, clean room, friendly morning staff, efficient.
Suggestions only: Have plenty of towels for room in advance if a family of five books a room. Ours had only three towels, and we had to give our name to the gentleman behind the Sunday PM desk in case any went missing. First time ever a major hotel has asked us for our room number before giving us extra towels. We regret seeing this happen - It's not done in a major brand. This experience, along with the past two with HIX's in Texas, helped us decide we'll no longer go to Holiday Inn Express as a first option.