The wife and I just spent 5 nights at this HIE and I have to say it was one of the best, if not the best, experiences we've had with hotels/motels in recent memory. The staff was friendly and helpful no matter what. Basically, I think they treated us like they would want to be treated. Breakfasts were certainly sufficient (at least as good as what I get at home). They had a "Manager's Social" that we were actually late too but they'd saved us some beverages. The only thing we missed was having access to laundry facilities ((no washing machines or dryers, seriously?) Overall, we were very satisfied.