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“Great Location!” 4 of 5 stars
Review of Hampton Inn Johnson City

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Hampton Inn Johnson City
2.5 of 5 Hotel   |   508 North State of Franklin Road, Johnson City, TN 37604   |  
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2X HHonors Weekends
Ranked #2 of 20 Hotels in Johnson City
Certificate of Excellence 2014
Norton, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great Location!”
4 of 5 stars Reviewed November 9, 2013

Overall we had a great stay. Staff was nice, very accommodating. Location was nice, minutes from anything you could want. There was (to our knowledge) no room service, or restaurant, but you hardly need them since you're in the middle of several shopping areas and eateries. Waffle House is just next door, you can walk there in under a minute, in case you aren't pleased with the complimentary breakfast.
Cons:
We rented a king room with a Jacuzzi for the weekend. Jacuzzi was fine, clean and operational, however, the button to actually turn on the jets would pop out, along with a spring, every time it was pushed. It wasn't really a big deal because you could fit it back in and it didn't stop the functionality, but it was a bit of a hassle, fishing around for it, etc.
We were next to the elevator and vending machines and on our first morning, we were awakened at 8AM to a knocking/pounding sound. At first we thought someone was at the door, but soon realized that wasn't it. I think it was the housekeeping gathering things and preparing to clean for the day as there was a closet of supplies next to the vending machines and elevator too. It continued on for about an hour, off and on but we didn't have a problem with it the second morning.
Other than those two things, everything was lovely. Very clean, nice beds, helpful staff, central location. We would definitely stay here again.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina D, General Manager at Hampton Inn Johnson City, responded to this review, November 13, 2013
Thank you for sharing your experience. We are pleased that you enjoyed your stay and our cozy beds. I appreciate you making me aware of the knob in the Jacuzzi and I will pass this on to our Chief Engineer. We appreciate your business and hope you will choose to stay with us in the future.
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232 reviews from our community

Traveler rating
    150
    58
    16
    6
    2
See reviews for
70
38
23
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Knoxville, TN, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2013

Because this hotel is in the general area of much of our family, we have stayed here a number of times and for many reasons: fun, family visits, illness, death in family, etc. We feel very "at home" at this hotel. This location recently did a remodel, especially in the lobby and also FINALLY put in a Fitness Center. Yea! Very much appreciated!!!

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina D, General Manager at Hampton Inn Johnson City, responded to this review, November 4, 2013
We appreciate you staying with us during your visit to Johnson City. It's great to hear you enjoyed your stay and hope you will come back soon.
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Greensboro, NC
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 1, 2013

Best part of stay - the quietest hotel room I have stayed in for a long time! Walls seems very sound proof, nice not to hear others through the wall or in hallway...the whole stay was good - clean room, good breakfast, coffee/tea/hotcoco service in the lobby...the only thing we could wish for is an indoor pool...was also nice to have a small excercise room to use

Room Tip: top floor was nice and quiet
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina D, General Manager at Hampton Inn Johnson City, responded to this review, November 4, 2013
Thank you for sharing your comments about our hotel. We are glad you enjoyed your stay and the quietness of the room. We hope you will allow us to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, United States
1 review
5 of 5 stars Reviewed October 28, 2013

The hotel was clean, the staff was nice and the fitness center made it easy for me to get a work out in before my workshop started at ETSU. The front desk staff was professional and even changed my room assignment due to construction on the floor. I didn't even know there was construcion. It was great PROACTIVE customer service.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina D, General Manager at Hampton Inn Johnson City, responded to this review, October 30, 2013
Thank you for choosing our hotel and we are glad you enjoyed your stay. We hope you will allow us to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne, fl, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 18, 2013

Very nice, clean hotel in a convenient location. The hotel staff was very cooperative and cordial and the accommodations were clean, comfortable, and enjoyable. The cleaning staff wouldn't even accept a tip left since we returned to our room after used linens were removed and only asked for new towels, etc. I would highly recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina D, General Manager at Hampton Inn Johnson City, responded to this review, October 30, 2013
Thank you for sharing your experience at our hotel. We appreciate you being understanding as the room attendant thought you had checked out. We are glad you enjoyed your stay and our staff. We hope you will allow us the opportunity to serve you in the future.
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Christiana, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2013

The Hampton Inn in Johnson City, Tennessee is a great place to stay. The hotel is located in a great place and it is easy to get to places around the town. The staff was very friendly and assisted us each time that we needed something.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina D, General Manager at Hampton Inn Johnson City, responded to this review, October 30, 2013
Thank you for commenting about your stay. We appreciate your business and glad you enjoyed our hotel. We hope you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
willow springs, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2013

Front desk staff was very friendly and welcoming. Business center printer was out of ink, and guest associate promptly addressed the situation and refilled it. Room was very clean. I saw a security guard watching parking lot at night. Breakfast buffet was good. Fresh eggs would be an improvement. Definitely would stay here again.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina D, General Manager at Hampton Inn Johnson City, responded to this review, October 9, 2013
Thank you for choosing our hotel. We are glad you enjoyed your stay and appreciate the kind words about the staff. We hope you will allow us the opportunity to serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Johnson City

Address: 508 North State of Franklin Road, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Johnson City
#1 Family Hotel in Johnson City
#3 Romantic Hotel in Johnson City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Johnson City 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Hampton Inn Johnson City is located SW of downtown Johnson City, across from Johnson City Medical Center and East Tennessee State University, and easily accessed by I-26 and Highway 11E. We feature 77 guestrooms with 32" LCD Flat Panel TV w/extended cable, outdoor pool, access to a local fitness center, meeting room, 9 Jacuzzi Suites, 2 Executive Class Suites with color printers, and micro-fridge units. Amenities include complimentary "On the House" hot breakfast, hairdryer, iron/ironing board, coffee makers, free local calls, voice mail, and 2 phones. ... more   less 
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Also Known As:
Johnson City Hampton Inn

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