We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Still in the Slopes in Johnson City” 3 of 5 stars
Review of BEST WESTERN Johnson City Hotel & Conference Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added BEST WESTERN Johnson City Hotel & Conference Center to your Saves list
BEST WESTERN Johnson City Hotel & Conference Center
3.0 of 5 Hotel   |   2406 North Roan Street, Johnson City, TN 37601-1704   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #10 of 20 Hotels in Johnson City
Eaton Park, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Still in the Slopes in Johnson City”
3 of 5 stars Reviewed June 30, 2014

After a long day of driving, I just wanted a dip in the pool and a good night's rest. I did not get either at Best Western, Johnson City. The pool had dead bugs and leaves floating and on the bottom and my bed was tilted with a wallowed out place at the bottom where many others had spent before me. I would check the pool and the beds before checking in to insure an enjoyable experience/

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

146 reviews from our community

Traveler rating
    52
    39
    24
    16
    15
See reviews for
50
37
8
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • Turkish first
  • Any
English first
Cumming, Georgia
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 23, 2014

We were actually traveling south on I-81 but traveled about 11 miles east on I-26 to Johnson City to stay at the Best Western. The hotel is just off exit 20 of I-26. Rooms were clean and modern (although the tub actually had a hot and cold water faucet). Beds were firm and comfortable. All in all a great stay.

Can't say about breakfast because we left before they served the complementary hot breakfast. The staff was friendly and great!!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 23, 2014

Checked in, elevator was not working (room was on 4th floor and had been riding for 8 hours). There must have been 6-8 prostitutes looking for business @ the bar with the assorted clientele. Pool was pretty filthy and was looking forward to go swimming after riding a motorcycle all day.

  • Stayed June 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Top Contributor
92 reviews 92 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed June 5, 2014

This was our second stay and got a good rate for staying 5 nights. The room was spacious and clean. The front desk staff did a good job when we had contact with them. Ate lunch at the restaurant and it was very good with attentive server. On the weekend days there were teenage softball players who were a little loud in the halls and slammed doors. But this is not the fault of the hotel. We did not hear noise from adjoining rooms but you do clearly hear noise and voices from the hall at night. We enjoyed the pool though had to ask for towels as the cupboard was bare but the request was fulfilled promptly.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

Staff was a little unsure about using a reward statement and gift certificates, but I am certain they will not have a problem in the future. It was just something they were a little unused to. I explained, and they picked up right away. I was very satisfied with the way they handled this.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 2, 2014

At check in it was ok but not the best. The clerk was new and didn`t know about some things. On out way to the room, all the trash cans in the hall way were full and falling on the floor.When we got to the pool area, on the way to the room, there was a big hose crossing the hall floor goin to the pool area. This was bad, someone could have got hurt. The pool area was dirty,trash laying everywhere. The trash cans were full and falling on the ground. There was a sign on the door that said they were remodeling, but ther is no reason for this area to look like this. When we got to the room, it was nice, but there was no towels. The next moring at check out, the clerk was very rude. I called the GM and she said that she would take care of these things. There are to many hotels in the area, to stay in one like this.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnson City, TN, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 30, 2014

Half the hotel was out of hot water for the entire day/night. Several rooms in our party did not have hot water. The hotel only offered them $20.00 off of their bill due to this. The reason for staying at a hotel is for a hot shower and a good night sleep after playing ball in the hot sandy field all day. Didn't happen this night!!!! The hotel could have done more to help them out!!!!!

  • Stayed May 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8Abingdon_VA, Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review, June 1, 2014
Dear Vickie,

Thank you for your feedback. We are so sorry about the hot water. Our hot water heater malfunctioned that night and caused certain rooms to not have hot water. A plumber was called immediately but unfortunatley the parts had to be ordered and it was memorial day weekend so it took a little longer to get here. It is fixed now and there are no issues with the hot water. We are glad you enjoyed the rest of your stay. We hope you chose us again when you are in Johnson City.

Sincerely,
Micki Monroe | AGM
Best Westen Hotel
Johnson City, TN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Johnson City Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Johnson City Hotel & Conference Center

Address: 2406 North Roan Street, Johnson City, TN 37601-1704
Phone Number:
Location: United States > Tennessee > Johnson City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 20 Hotels in Johnson City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Johnson City Hotel & Conference Center 3*
Number of rooms: 129
Official Description (provided by the hotel):
The BEST WESTERN Johnson City Hotel & Conference Center offers a host of amenities and is conveniently located near the Bristol Motor Speedway, Eastern Tennessee State University and the Freedom Hall Civic Center. Hotel guests will be close to a variety of activities including hiking, sailing, rafting and golf. The hotel offers Junior suites, Whirlpool suites and Business King suites and all well-appointed guest rooms feature wireless high-speed Internet access, microwaves and refrigerators. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Cheap Tickets, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Johnson City Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Johnson City
Johnson City Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Johnson City Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.