Booked this hotel through Priceline and got a great price. When I tried to check in I was told I couldn't because my credit card was declined. Of course I had already paid in full to Priceline so my credit card was not the issue. The clerk basically seemed clueless so I left. I had to spend a lot of time talking to Priceline to get it cleared up. I called the hotel and they then agreed that everything was fine with my reservation. I returned and was left standing at the desk while they 'switched staff' and counted the til. With three staff standing behind the counter, no one could see fit to get me checked in. Very poor service indeed. The room itself was fine, spacious, clean, updated, good bedding. Adequate breakfast. They just need to train their front desk staff properly.
- Also Known As:
- Best Western Johnson City
- Johnson City Best Western
- Official Description (provided by the hotel):
- The BEST WESTERN Johnson City Hotel & Conference Center offers a host of amenities and is conveniently located near the Bristol Motor Speedway, Eastern Tennessee State University and the Freedom Hall Civic Center. Hotel guests will be close to a variety of activities including hiking, sailing, rafting and golf. The hotel offers Junior suites, Whirlpool suites and Business King suites and all well-appointed guest rooms feature wireless high-speed Internet access, microwaves and refrigerators. ... more less
- Reservation Options:
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