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“Great Service” 5 of 5 stars
Review of Outback Steakhouse

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Outback Steakhouse
194 Stonebrook Pl, Jackson, TN 38305-3643
731-664-9000
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Ranked #47 of 182 Restaurants in Jackson
Price range: $31 - $40
Cuisines: Steakhouse
Restaurant details
Jackson, Tennessee
Contributor
15 reviews 15 reviews
10 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Service”
5 of 5 stars Reviewed June 13, 2012

Always - the service is outstanding. Food is good too.

Visited March 2012
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42 reviews from our community

Visitor rating
    19
    9
    9
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
18 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Not once but twice bad”
3 of 5 stars Reviewed May 3, 2012

We went and had dinner and I was told I couldnt get a steak without peppercorn seasoning, I complained afterwards to the manager and he kindly give us a dinner on him. We went back and i was told the same thing and I politely told the waiter the manager said i could and presented him with the letter the manager had sent me. He told me he would personally take care of it. We received our food and mine was ok but my hubby had ordered the large steak and it was cut about 2" or so on one side and about 1/8" on the other. We asked when presented the food what was wrong with it and a manager from the kitchen informed us nothing it was a steak to eat it. Needless to say that didnt set well and we haven't been back since.

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington
Top Contributor
69 reviews 69 reviews
32 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
“If You Want Nicely Cooked Beef Find Another Restaurant”
3 of 5 stars Reviewed April 22, 2012

Living 30 mins away from the restaurant's location for over 40 years, I have dined here multiple times since the chain has opened in Jackson, TN. It's taken me many years and many visits to finally realize that they are incapable of cooking beef (of any cut) properly and as requested. I have ordered mine med-well and it always comes out so dry and over-cooked that even had I wanted it well-done it would be excessive. It never ceases to amaze me that a restaurant chain that touts themselves as a "steakhouse" is unable to serve a decent steak. They are fine for other types of food and would still eat there as long as I wanted something other than beef.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Tennessee, United States
Senior Contributor
26 reviews 26 reviews
24 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Dinner”
3 of 5 stars Reviewed March 27, 2012

We were very disappointed! We have always loved Outback -- in fact for many years ate there almost once a week. However, this Outback in Jackson was not up to the standards we have always enjoyed at other Outbacks.

Visited September 2011
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HSV AR
Top Contributor
160 reviews 160 reviews
94 restaurant reviews
Reviews in 63 cities Reviews in 63 cities
134 helpful votes 134 helpful votes
“Normal Outback -- decent food and good prices”
3 of 5 stars Reviewed March 22, 2012

There are usually no surprises at an Outback. The food is good and the prices reasonable. Our waitress didn't even flinch or look down on us when we ordered 1 steak meal with an extra salad to share between the 2 of us. After travelling in the car all day, it is nice to not have dining surprises. (Plus the wine was good!)

  • Visited March 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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