My husband and I had been to the Flatiron Grille several times in the past and had experienced above-average food, decent service, and a pleasant atmosphere, particularly for Jackson. We were eager to eat there on Valentine's Day and had arranged for a babysitter for the evening.
In the week leading up to Valentine's Day, I contacted the Flatiron Grille twice, once on the phone and once in person, to inquire about reservations. Both times I was told that the restaurant wasn't taking reservations but was taking call ahead seating.
At 6:00 on Valentine's Day evening, I called ahead. The woman who answered the phone stated that the wait was two hours, which coincided perfectly with my babysitter's arrival time, so I asked to have my name put on the list. She said that the manager had just told her that they were no longer taking call ahead seating.
So there I was. Valentine's night, babysitter arrangements made, and no place to go. Thankfully, we found a restaurant that had some seating available, but I will no longer be patronizing the Flatiron Grille since the owner, Frank Arcuri, obviously has no integrity at all.
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