We tried Jameson which made a deal with the convention we were attending in Jackson, and believed the advertising of Jameson being #1 in customer service - NOT! It started off bad as we waited 15 mins at the desk for someone to show up just to check in. I even used my phone to call the desk hoping to get someone's attention, but it didn't work. The manager finally shows up, not very friendly when I told her how long we were waiting. Her excuse - helping another guest change a light blub. Really? Isn't that the job of housekeeping or maintenance?

Got to the room to discover the toilet had a perptutual ring, carpet old, recliner worn and ugly, bed creaky. Didn't bother the manager after our desk encounter and since we were leaving the next morning. Will not be returning to Jameson Inn, either in Jackson, TN or anywhere.

Very good hotel stay and value. I booked thru Priceline and was only guaranteed for a single king. Normally thats what I want but we were traveling with the kids. The staff was great in giving us a double. For traveling with families and small pets the room was good. Location was excellent, close to Walmart and other shopping. Restaurants and convience stores were plentiful. We returned back to the hotel around 10:45 pm on 4th of July and the kids wanted to swim but the pool closes at 11:00 pm, Kelly from the front desk allowed the kids to swim until midnight. Yes a small jesture but one that made a lasting impression on my kids to help make the vacation better.

I have stayed at this Hotel several times in the last two years. There is an atmosphere of friendly, helpful and kindness that has just come about in the last year. If you haven't stayed here lately you need to try it again. The hotel is showing a few signs of wear, but it is clean and the staff is very willing to help and make your stay comfortable and enjoyable. The new management has done a lot to improve the appearance and the cleanliness of the hotel. The breakfast has also improved and is really very good now. I stay here whenever I come to Jackson and I would recommend it to everyone. I just ask that you leave a room open for me.

It's a great looking hotel, Friendly staff, helpful too. The rooms were just a bit small (there was 6 of us...2 adults 4 kids). The beds were comfortable. They had the Disney channel :) the towels were soft. We enjoyed our stay! The area was surrounded by shopping and dinning.