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“Wonderful oasis from our road trip!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Jackson

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DoubleTree by Hilton Hotel Jackson
3.5 of 5 Hotel   |   1770 Hwy 45 Bypass, Jackson, TN 38305   |  
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Ranked #6 of 27 Hotels in Jackson
Certificate of Excellence 2014
GreenLeadersBronze level
Oklahoma
Top Contributor
73 reviews 73 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
“Wonderful oasis from our road trip!”
5 of 5 stars Reviewed November 6, 2013

Was a wonderful property! Had all we needed for a great night's rest while on a road trip. It is beautifully kept, welcoming and gorgeous lobby. Rooms were great. We loved the restaurant after a LONG day on the road. Food was excellent, all the staff in the hotel was very pleasant and made us feel welcome.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
    188
    137
    65
    26
    25
See reviews for
136
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165
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
memphis, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2013

Enjoyed the room and the convenience of the restaurant hours after a long day of work. The salmon salad was delicious and the room was clean. Check in was easy receptionist and restaurant employees very friendly and helpful

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackson, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2013

Very pleased with our stay. Excellent hotel and staff. Concierge service was extremely nice and catered to our breakfast desire. Economically pleasing, aesthically soothing. Will definetely visit again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma, United States
Top Contributor
69 reviews 69 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 29, 2013

Hilton Honors Level rooms were not clean. Floors had trash on them near the bed/wall and seemed quite unsanitary. Hotel was quiet and seems to be one of the better options in Jackson, however, we will be trying out a few of the newer options next time.

Stayed October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAnn D, Director of Sales at DoubleTree by Hilton Hotel Jackson, responded to this review, November 22, 2013
I apologize for your experience. We strive to exceed your expectations. Thank you for bringing this to my attention. I will address the issues personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okc, Ok
Top Contributor
91 reviews 91 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 25, 2013

Thought we would splurge a bit on the way home and this place was great. The staff and the rooms were outstanding. The rooms were very comfortable and extremely clean. Overall the price was pretty good for room you get. I would surely stay again if in the area. Again, the staff should get extra kudos for being friendly, professional and helpful.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2013

A nice hotel that was clean and the employees were always professional and willing to help. However, I am concerned with no Gideon Bible in my room. Hope this is not the hotel's policy. To some this is not important; however, to me and hopefully many more that it is a concern that needs to be addressed and hopefully corrected.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring Hill, Tennessee
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 19, 2013

When I travel in West Tennessee this is my fall back on, go to place. The site is a tad dated but I've probably stayed here nearly 150 times in the last 15 years. The staff is always friendly, the rooms always clean and the price is not too bad either.

Room Tip: They have closed their hot tub. But the indoor/outdoor pool is nice.
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jackson
#2 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 
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Also Known As:
Doubletree Jackson
Jackson Doubletree

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