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“Expected better” 3 of 5 stars
Review of La Quinta Inn & Suites Jackson

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La Quinta Inn & Suites Jackson
2.5 of 5 Hotel   |   2370 North Highland, Jackson, TN 38305   |  
Hotel amenities
Ranked #14 of 27 Hotels in Jackson
Jackson, MS
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Expected better”
3 of 5 stars Reviewed November 19, 2012

I have stayed with LaQuinta many times. This time, although the room was comfortable, it lacked in the usual cleanliness that I have come to expect from LaQuinta. When my family and I checked into our room, the lamp near the TV was unplugged. It was a bit difficult to plug in. The outlet was behind the micro fridge. It was a multiple plug adapter and when he moved it enough from the wall to plug in the lamp, there was all kinds of dust and dirt and trash behind the fridge. Additionally, behind the dresser drawers, it was trash behind that also and then when I looked under the bed to make sure I left nothing behind upon checking out, there was all sorts of dust bunnies and paper and trash under the bed. I let the front desk know upon check out. Its sad that the amount of care that isn't given to the rooms as they used to be. With rates increasing, the quality should be comparable to the rates, not astronomical rates and sub-par attention to such important matters. I really like LaQuinta, but if this continues to be, I'll have to take my business elsewhere.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

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211 reviews from our community

Traveler rating
    44
    58
    37
    40
    32
See reviews for
71
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 9, 2012

I have stayed here twice in the past 2 weeks. The roomes are beds and comfortable and things are failry clean. I make made my reservations through Priceline and got a reasonable rate, but i would not really rate the hotel a 2 star. I used to stay at this location 15 to 20 years ago when it was a Budgetel and while there has been some renovations the elevator car inside shows you that some things have been neglected. The driveway has ALWAYS been goofy, yep. I would recommend you staying here but dont pay too much and dont expect a 2 plus star hotel. I would stay here again, of course but only if it was cheaper.

Room Tip: try Priceline.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthews
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed October 23, 2012

Clean room, halls and entry. Friendly staff. Comfortable bed. Decent breakfast.
We travel through Jackson to Arkansas three to four times a year and have decided that we will stay here both ways from now on. Good value.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Jackson

Address: 2370 North Highland, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 27 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, LaQuinta, Priceline, Orbitz, Hotels.com, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your La Quinta Inn & Suites Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn Jackson Hotel Jackson
La Quinta Hotel Jackson
La Quinta Jackson
Jackson La Quinta

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