We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay in Jackson, TN” 5 of 5 stars
Review of Holiday Inn Express & Suites Jackson Northeast

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Express & Suites Jackson Northeast to your Saves list
Holiday Inn Express & Suites Jackson Northeast
2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #4 of 27 Hotels in Jackson
south carolina
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Great stay in Jackson, TN”
5 of 5 stars Reviewed March 11, 2013

Jackson is my home and I was delighted to have a great experience at the HIE&S. The motel was clean inside and out and smelled so good. The staff was friendly and the ladies in the breakfast area went above and beyond to serve. One lady even brought the food and drinks to the table. Temple was there on Sunday morning and we discussed changes in Jackson since I have been away. She hopes to move up to management soon. She has been back to school for a degree. Best wishes, Temple. Hope to see you again some day at the front desk.
The beds were comfortable, the bathroom clean, all lights, heating, etc., worked well. Thanks to all staff for a great stay!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review, March 13, 2013
Thank you so much for taking time to let us know about your recent stay. We are happy to hear that we provided you with an outstanding hotel experience! Temple was our employee of the year last year, as you can see why! We strive to make sure our rooms are clean, cozy and a true home away from home. Please come back and stay with us whenever you're in our area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

154 reviews from our community

Traveler rating
    111
    31
    7
    2
    3
See reviews for
50
30
7
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Lewisburg, TN
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 7, 2013

We stayed here over night. It is one of the newer motels in Jackson. It is in a convenient location to most activites in the area. We thought the price to be a little high for the metro-area, but this is a relative item. The suit was neat and clean. The room needed makeup lighting badly. My wife made it work as she is a world traveler, but maybe a woman could be consulted. A variety of breakfast items was available and the staff was friendly and helpful. Early checkout was available and we were able to extend our checkout time. The staff was very accommadating. I would stay there again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review, March 8, 2013
Thank you for taking time to let us know about your recent stay. We are glad to know that you were more than pleased and that our staff and facility exceeded your expectations. Thank you for the lighting tip. We are always looking for ways to improve and we value your input. We welcome you back to stay with us whenever you're in the Jackson area again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2013 via mobile

On many of my travels in TN I stayed in this place many times. Always great experience friendly staff and very nice clean hotel. There is plenty of places to go to eat around this hotel or some bigger restaurants just one exit down from here.
Rooms are very nice everything is nice and new and very clean.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review, March 14, 2013
Thank you so much for letting us know about your stay! We are delighted that you had a great experience with us and that you were comfortable and able to relax. We strive every day to provide a clean, cozy facility to welcome our guests. We thank you for your business. Please visit us again when you're back in the Jackson area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AR
Top Contributor
79 reviews 79 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed February 17, 2013

Great bed, good selection of pillows available. We asked for a quiet room at reservation and check-in. First room was next to on ramp for I-40! Went back to desk and asked for a quieter room on opposite side of hotel. We knew there was a room available because we happened to speak to the housekeeping supervisor as we walked back to front desk. She first said there was not one available then when questioned she said yes there was, but she would have to charge $20 more for the room. Breakfast was a nice selection, more fruit choices would have been a nice touch. Good coffee. Real half &half and flavored creams. Would stay again. Very clean room and Linens. Nice fragrance in lobby.

Room Tip: Ask to be away from the on ramp to I-40. Corner rooms have two windows.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review, February 18, 2013
Thank you so much for taking time to let us know about your recent stay. We are glad that you were pleased with our bedding, linen and pillow selections. We strive to provide a clean and comfortable room with outstanding service and hospitality. We invite you to stay with us again when you are in the Jackson area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2013

We travelled throughout America, and stayed at Holiday Inn Expresses almost every night. This one was the prettiest. The staff was excellent, and the breakfast was very tasty. I would recommend this one to everyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review, February 21, 2013
Thank you for taking time to let us know about your recent stay. We are glad you experienced a great and friendly stay with us! We strive to make sure all our guests have a clean, cozy place to rest and are treated with the hospitality we're known for. We welcome you back any time you're in the Jackson area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 27, 2013

Was somewhat skeptical that the reviews could be so glowing yet accurate but it was true. Every single employee was energetic and seemed happy to see us. The facility was modern, clean and well designed. Breakfast was good with a nice selection. Good value to money. Only negative was that there was some noise from the hallway and rooms that could be heard - not a big deal.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review, January 29, 2013
Thank you so much for taking time to tell us about your recent stay. We are happy to hear that we lived up to our outstanding reviews! We have some of the best employees around and a beautiful property which we proudly maintain daily. It's good to hear you enjoyed your complimentary breakfast and most importantly, felt you received a great value for your money. Hopefully the noise you heard coming from the hallway did not interfere with your comfort and rest. We welcome you back any time you're in the Jackson area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2013 via mobile

Staff is very friendly, rooms are clean and fresh. Easy access to highway and there is bunch of restaurants around to go to eat, stayed here lot of different times and every time very pleasant to stay at. Always clean and friendly staff.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review, January 24, 2013
Thank you so much for your great review! We appreciate your loyalty to us and are glad you choose to stay with us when you're in Jackson. We strive to exceed our guests' expectations consistently. We welcome the opportunity to host you again when you're in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express & Suites Jackson Northeast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Priceline, Orbitz, TripOnline SA, Agoda, Hotels.com, Travelocity, Odigeo and Tingo so you can book your Holiday Inn Express & Suites Jackson Northeast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express And Suites Jackson Northeast
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson

Owners: What's your side of the story?

If you own or manage Holiday Inn Express & Suites Jackson Northeast, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.