The accommodations were good and the room clean; however, when we arrived the heat in the room was off. I turned the heat on and the fan on high but the fan ran at such a slow speed the room did not really warm up until early in the morning. I reported this to the desk clerk in the evening and said we had driven all day so would let it be but just wanted to report it. He said he would make note of it but I'm not sure if he did, he seemed to have other things more important. The bathroom was clean, but the tile around the tub almost looked like there was mold at the edge. The breakfast was adequate and there was a lightbulb burned out (or not turned on?) in the area where the bread, rolls, and toaster were. I did fill out the online survey and received a very nice reply in a short period of time.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites By Carlson, Jackson, TN, where guests are treated to thoughtful services like free high-speed Internet access and a well-equipped fitness center in a friendly atmosphere. Situated near I-40 and the US Hwy 45 Bypass, between Nashville and Memphis in beautiful Jackson, Tennessee, the hotel's location is perfect for guests visiting Union University, Casey Jones Village and West Tennessee Healthcare Sportsplex. Enjoy access to meeting facilities, the 24-hour business center and the complimentary, hot Be Our Guest Breakfast buffet. From your peaceful, modern room or suite to the courteous, professional staff, everything at the Country Inn & Suites is sure to contribute to a pleasant stay. ... more less
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