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“Don't Go To This Place” 1 of 5 stars
Review of BEST WESTERN Carriage House Inn & Suites

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BEST WESTERN Carriage House Inn & Suites
1936 Highway 45 Bypass, Jackson, TN 38305   |  
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Ranked #9 of 27 Hotels in Jackson
untouchablelady
1 review
“Don't Go To This Place”
1 of 5 stars Reviewed July 6, 2008

I called for information on this hotel and the front desk staff was very very very RUDE!!! Do not go to this place!! Doesn't even look safe to stay in! I would not recommend anyone to stay here!

  • Stayed July 2008, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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109 reviews from our community

Traveler rating
    28
    30
    25
    13
    13
See reviews for
33
26
6
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 29, 2008

Small hotel, but accepted pets.
There are so many restaurants, businesses, hotels, and stores crammed into the area where this hotel is located that it was not easy to walk my dog. There was just nowhere to go except on very crowded roads with no sidewalks and no grass. I would not stay here again with a pet. The desk clerks were friendly though, and the complimentary breakfast was fine.

  • Disliked — No place to walk a pet.
  • Stayed April 2008
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowling Green KY
Top Contributor
92 reviews 92 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed January 22, 2008

we were told after looking at the website and making a call we had the best price with our AAA not so - if you stop at one of the rest stops you can get a discount in their travel books $10.00 cheaper but even then the Days Inn and Motel 6 are cheaper and of the same quality - worn and old -! Which is not how it is depicted! It is located behind some closed and shut down former businesses & parking does not appear safe! Bottom line had we known the condition of the hotel we would have stayed at the motel 6 and saved $30.00 (they share a common area).

  • Liked — nothing
  • Disliked — filthy
  • Stayed January 2008, traveled with family
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indian Springs Baptsist Church Kingsport, Tn
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2006

The rooms were not clean. Bad oder like they hadn't been used in a long time. Was told all the rooms I reserved were downstairs except a few. Because I had a group of Seniors. When we arrived all the rooms were upstairs except 3. One said she had crumbs in her bed a bobby pin in floor. Sheets did not look like they had been changed.

  • Liked — Nothing
  • Disliked — Bad oder in rooms Not clean
  • Tips/Secrets — don't go there
  • Stayed September 2006
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 25, 2005

Have stayed there twice in last two years. Plain but clean, and should satisfy any traveler on I-40. On same access road as lots of restaurants. Rate seems a little high ($60) for this caliber of motel, but may be par for Jackson motels overall, in that Jackson is the only significant city/stopover on I-40 between Nashville and Memphis, so motels can bump up the rates a bit.

Stayed June 2005
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $
Number of rooms: 49
Official Description (provided by the hotel):
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 
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Also Known As:
Jackson Best Western
Best Western Jackson

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