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“a nice place, good value” 4 of 5 stars
Review of Quality Inn Jackson

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Quality Inn Jackson
2.0 of 5 Hotel   |   535 Wiley Parker Road, Jackson, TN 38305   |  
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Ranked #14 of 27 Hotels in Jackson
Hendersonville, North Carolina
Top Contributor
120 reviews 120 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
55 helpful votes 55 helpful votes
“a nice place, good value”
4 of 5 stars Reviewed August 31, 2012

We stayed in this Quality Inn while we were on the road and it fit our needs well. The rooms are fairly old, I would guess, but have been upgraded with remodeling, frigs, microwaves,flat screen TVs, and comfortable beds (a must for us). The staff is friendly and responsive. There are restaurants within easy walking distance, including a wonderful and unique one, Coyote Blues (reviewed under restaurants).

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review, September 5, 2012
mountaingal88:

Thanks for noticing all the positive changes we have made to our property. Comments like your make all the hard work worth it. Glad you enjoyed Coyote Blues, they are indeed unique and awesome.
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80 reviews from our community

Traveler rating
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    23
    14
    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Honolulu, Hawaii
Top Contributor
124 reviews 124 reviews
6 hotel reviews
Reviews in 65 cities Reviews in 65 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 3, 2012

Stopped here. Always stay with choice hotels in summer vacations. Recently updated and look nice. Clean and fresh. But bathrooms show the age of the building. Still good do the price. Just odd to see a Quality Inn you approach from outside.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review, September 5, 2012
mcds96:

Overall you seemed pleased with your stay. Yes we are an older property, but with the recent upgrades and the price we can't be beat. Hope to see you again soon.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2012 via mobile

There was nothing that we found wrong with this hotel. The rooms were nice and clean the beds were soft pillows were wonderful. The rooms had flat screen tv's,coffee maker, microwave, and a fridge. The staff was very polite, and very helpful. The breakfast was great they had make your own waffle, biscuits and gravy, eggs, bagels and cream cheese, and much more. And the price was great for the rooms. The pool was wonderful and nice and cold.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review, September 5, 2012
Traceypalmer:

Thanks for your review. I think we did a great job with the renovation and are the best value in Jackson.
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North Richland Hills, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2012

I stayed here recently and was surprised that this hotel has gotten bad reviews. It is an older hotel that has been totally remodeled. The room was clean and everything was new. The breakfast was great as well. Quiet and peaceful. The desk clerks in the am were all friendly and very nice. Great place for the money. I have been stopping over in Jackson Tn. for 30 years on my way to visit family in the east and this is just as nice as the other hotels in the area. I would stay here again.

Room Tip: They have many restaurants within walking distance. They do not have a fitness center but a nice cle...
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review, September 5, 2012
Sheery G:

Thanks for the kinds words. I am happy you were pleased with your stay. Hope to see you on the return trip.
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2012

I booked a king room with a whirlpool and brought my dog. 1) the room was dirty. Very dirty. Whirlpool had hair in the drain and the headboard had grease stains. The bathroom wasnt much better. 2) the neighborhood was definitely not the best 3) the girl up front acted like my wanting to cancel my room was personal to her I will say at least she let me cancel without charging me

  • Stayed July 2012
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review, September 5, 2012
MJ112Blue:

Please accept my apology for the condition of your room and the poor service you received. I have spoken to all involved and used the situation as an opportunity to further train our staff.

I hope you will give us an opportunity to earn you business again in the future.
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Hohenwald, Tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 3, 2012

This was our second stay here. The desk clerks were nice, rooms were clean and roomy and bed was very comfortable. The breakfast was average for continental, they did have biscuits and gravy but seemed less than some are having now, but it was plenty. The lady was very attentive to keep it replenished. Pool area was very clean. Would definitely recommend and check out Redbones across the road, a great place to eat!

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review, September 5, 2012
Gwenda C:

Thanks for your review. Since your last stay we have added all new bedding so you will be even more comfortable on your next stay. Redbones has renovated as well. hope to see you again soon.
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Austin, Texas
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed June 25, 2012

We chose to spend the night at the Quality Inn Jackson after reading reviews on TripAdvisor and realizing that the more recent reviews showed significant improvement over previous ones. It was a good decision.

While there were obvious signs that this was an older motel, it was recently refurbished and done well. We had a first floor exterior entry room with king bed. The bed and pillows were very comfortable (a relief after the previous night in Ohio, where the pillows were seriously lumpy!). There were plenty of outlets in the room, including ones on each lamp.

The granite vanity was located outside the toilet / tub area, an arrangement we find convenient. There was a fridge and microwave...but the freezer within the fridge was essentially useless for the small cooler packs we attempted to freeze. There was a desk in the room, a full-length mirror and newer shower head....and there were plenty of soft towels.

The place has 3 floors, but there's an elevator so no need to carry belongings up stairs.

We were there for Saturday morning breakfast, which didn't open until 7...and there was a large group already waiting. Breakfast included powdered egg patties, sausage gravy & biscuits, plus the usual continental breakfast items. The coffee was good.

We spent relatively little for this motel when compared with neighboring ones, and felt we got an excellent value.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Quality Inn Jackson, responded to this review, July 3, 2012
SusanAndJim:

Thanks for your positive review of our property. The owners went above and beyond with our recent renovation and it has really made a difference in our Guest's satisfaction. Hope to see you again soon!

Jeff Cates
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Additional Information about Quality Inn Jackson

Address: 535 Wiley Parker Road, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 27 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Jackson 2*
Number of rooms: 105
Official Description (provided by the hotel):
The Quality Inn is conveniently located near I-40 at Exit 80A. We offer 102 newly renovated rooms including two Jacuzzi Suites. All Rooms feature 42” HD flat panel televisions, high speed wireless internet, complimentary deluxe hot breakfast, in-room irons/ironing boards, coffee makers and hair dryers. Outdoor pool is open during season. There are six restaurants within easy walking distance and many more nearby. The Quality Inn is located just minutes from West Tennessee Healthcare Sportsplex, featuring 17 baseball and softball fields and Pringles Park baseball home to the Seattle Mariners AA affiliate the Jackson Generals.If you are in Jackson for business, leisure or need to house a team or large group, The Quality Inn is the perfect choice for all of your lodging needs. ... more   less 
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Also Known As:
Quality Inn Jackson Hotel Jackson
Jackson Quality Inn

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