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Quality Inn Jackson: Traveler Reviews

2.0 of 5
535 Wiley Parker Road, Jackson, TN 38305
Hotel amenities
Quality Inn Jackson
Ranked #10 of 26 hotels in Jackson
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48 reviews from our community

    Trip type
Traveler rating
    6
    15
    13
    8
    6
Date Rating
Utah
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“Just OK”
3 of 5 stars Reviewed May 30, 2012

This was an OK hotel. Some rooms had exterior doors and some had interior. The room was clean and the staff was OK. There are several restaurants nearby and the complimentary breakfast was OK also.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask geekanddork about Quality Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review
June 7, 2012
You seem to be generally satisfied with your stay. We are constantly striving to improve the guest experience at our property. I hope you can stay...
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Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Satisfactory”
3 of 5 stars Reviewed April 19, 2012

We arrived at about midnight. Had to wait a good 15 minutes because the hotel had been "auditing" (closing the computer records?) for the night at the same time that I made my reservation (I called the 800 # from my cell phone at the interstate exit), and the reservation wasn't showing up. The lady at the desk was nice, though. The room was a bit tired looking (but, so was I) and seemed a little overpriced for $80. It was clean and the bed was comfortable. Standard continential breakfast. No refrigerator or microwave, which is getting to be a theme at the last few Choice Hotels I've stayed at. I was leaving very early the next morning, though, so that didn't really matter. I wouldn't mind staying here again but would try to get a better rate or ask for a room with a fridge, for that price. There was a sign at the lobby door saying "No Pets." The lady walking around the lobby with her little dog seemed to think that the rule didn't apply to her, and the employee at the desk didn't ask her to take it outside.

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Debbierick about Quality Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review
April 26, 2012
Debbierick:

I want to thank you for your feedback concerning your recent stay with us at The Quality Inn. First let me apologize for you having to wait being checked in. The person on duty should have had an arrivals report on hand before she began the audit. I have addressed the issue with her and it should not be an issue in the future.

Currently our property has about 3/4 of the rooms that have micro fridges. As part of our ongoing renovation we will have them in 100% of the rooms in the future.

Hopefully you will stay with us again and we can earn an excellent review in the future.
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1 review
1 helpful vote 1 helpful vote
“Very pleased, good value”
4 of 5 stars Reviewed April 16, 2012 via mobile

We needed to stay in Jackson while en route to a family event. The reviews for most hotels were dismal. To our delight, and contrary to some reviews, this motel was pleasant, clean and a very good value. The carpet in the room appeared to be new, as did the furnishings. The room was smal, without feeling cramped. The bathroom was small, also, but well-designed, so completely met our needs. The counter was marble. One review complained about the late night registration area that was located outside the lobby. It is within an enclosed area. The set-up was not problematic to me at all. There was an elevator, carts for luggage, friendly and helpful staff, protein (scrambled and hard-boiled eggs) with the breakfast. We enjoyed our stay and reccommend this hotel without reservation.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask FriendlyTrav about Quality Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, Manager at Quality Inn Jackson, responded to this review
April 26, 2012
Friendly Trav:

Thank you so much for the wonderful review. Our staff really appreciates it when someone takes the time to leave such positive feedback. Hopefully on your next trip to Jackson you will stay with us again.
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Honolulu, Hawaii
Top Contributor
195 reviews 195 reviews
48 hotel reviews
Reviews in 52 cities Reviews in 52 cities
77 helpful votes 77 helpful votes
“Handy to I-40 and Restaurants”
3 of 5 stars Reviewed January 30, 2012

Budget friendly hotel with friendly staff. Local restaurants walkable from hotel.

  • Stayed January 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kirrabob about Quality Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff C, General Manager at Quality Inn Jackson, responded to this review
April 26, 2012
Kirrabob:

Thanks for the nice review. Hope to see Y'all again sometime.
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Dallas, Texas
Top Contributor
96 reviews 96 reviews
21 hotel reviews
Reviews in 48 cities Reviews in 48 cities
27 helpful votes 27 helpful votes
“If there is no place else it will do.”
2 of 5 stars Reviewed December 12, 2011 via mobile

One night stay enroute. Toilet didn't flush. Wifi didn't cover our room. Bullet proof glass protected clerk after 9pm. Breakfast was slim pickens. Not a pleasant stay.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask thed3 about Quality Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn Jackson

Also Known As:
Quality Inn Jackson Hotel Jackson
Quality Inn Jackson Hotel
Jackson Quality Inn
Address: 535 Wiley Parker Road, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 26 hotels in Jackson
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn is conveniently located near I-40 at Exit 80A. We offer 102 newly renovated rooms including two Jacuzzi Suites. All Rooms feature 42” HD flat panel televisions, high speed wireless internet, complimentary deluxe hot breakfast, in-room irons/ironing boards, coffee makers and hair dryers. Outdoor pool is open during season. There are six restaurants within easy walking distance and many more nearby. The Quality Inn is located just minutes from West Tennessee Healthcare Sportsplex, featuring 17 baseball and softball fields and Pringles Park baseball home to the Seattle Mariners AA affiliate the Jackson Generals.If you are in Jackson for business, leisure or need to house a team or large group, The Quality Inn is the perfect choice for all of your lodging needs. ... more   less 
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Quality Inn Jackson
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