Our secretary made the two reservations under my name. Both parties checked in at different time, and each provided their own credit card information. Both rooms got charged to my account, and the hotel management refused to correct the mistake. The only reason we stayed there to start with was it was it had some of the only rooms available convenient to our meeting. The room needed maintenance. The bed and pillows were uncomfortable. I was concerned about the cleanliness. I felt the room was over-priced for what was basically a dump, and that was before I knew I had been double-charged. Every time I called to trry to resolve this, the manger was always "out on the property". It was a Super 8 folks, not the Ponderosa Ranch. Out on the property? I would sleep in my car before staying here.
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- Also Known As:
- Super 8 Hermitage Hotel Hermitage
- Super Eight Hermitage
- Hermitage Super Eight
- Hermitage Super 8