We had Amanda...she was great! But I'm not going to talk about the rafting...you can read other reviews for that. I'm going to go into the customer service aspect. Didn't have a clue what to expect and you don't have to. Everything from start to finish is explained in clear detail from safety and everything in between. Everything was well organized and bathrooms/changing rooms were clean. I take pictures of everything but couldn't bring my camera because it's not waterproof...well, they had them there for the same cost as anywhere. They could definitely spike the price for us unprepared....but it's not. I was amazed and they made a sale. You can also purchase pictures after your trip but we forgot to check them out when we got back. All it took was a phone call of our guide, our time, and the date and bam!...got the cd in the mail today! Can't beat great customer service...and the rafting was the ultimate bonus!
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