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“Don't eat here!! Terrible service!” 1 of 5 stars
Review of Ruby Tuesday

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Ruby Tuesday
1640 South Roane St, Harriman, TN 37748
(865) 590-0671
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Ranked #8 of 29 Restaurants in Harriman
Cuisines: American
Restaurant details
Oak Ridge, Tennessee
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Don't eat here!! Terrible service!”
1 of 5 stars Reviewed July 11, 2012

My wife and I stopped here for dinner in May of this year. The food was OK. the first thing that got me was when we ordered we were informed that the fresh garden bar did not come with the overpriced meals AS ADVERTISED!! They could not explain why this was, it just was like that. We chose to dine anyway. We were seated in front of the bar and watched the bartender while we waited for our food. We watched as he watered down several drinks and were shocked!! The waitress delivered them to another guests table and promptly returned them as the customers were not satisfied. No suprise there!! The staff then began to curse the customers whom returned the drinks!! Not directly to the customers but to eachother. We could clearly hear everything as they were right next to us. They had no regard for us or other customers and continued their unprofessionalism by continuing to use foul language..... VERY FOUL. The bartender proceeded to "re-fix" the drinks. NASTY! There was also a "regular" or off duty employee drinking at the bar. All the servers flocked around this guy with total disregard for their customers. They continued their cursing and foul talk throughout our meal. This was the most unprofessional display I have ever seen. After leaving I contacted Ruby Tuesdays corporate office through their website to let them know. No reply or acknoledgement. I will NEVER be back!!

  • Visited May 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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21 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Rockwood, Tennessee, United States
Senior Contributor
23 reviews 23 reviews
12 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Disgusting”
1 of 5 stars Reviewed June 27, 2012

ALl the ruby tuesdays are horrible. This one is worse than any i have ever been in. horrible service & food.

Visited June 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
71 reviews 71 reviews
48 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“Good dining experience!”
4 of 5 stars Reviewed June 20, 2012 via mobile

Very good food and service. Clean restaurant. Easy access from interstate I 40.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
48 reviews 48 reviews
30 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Typical Ruby Tuesday”
4 of 5 stars Reviewed May 25, 2012

Ruby Tuesday in Harriman is basically the same as all other Ruby Tuesday restaurants. You probably won't get any huge surprises. Service is usually attentive and fairly quick. The only issue I have is that the salad bar isn't dependably fresh. Walk past if before you decide to order salad. Sometimes the lettuce is brown and the tomatoes are soggy. To be completely honest, unless you just don't like Mexican food, the Mexican restaurant beside Ruby Tuesday has much better food, and is a much better value.

Visited May 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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