My b/f is a Platinum Elite member and travels 90% of the year. Almost ALL of his and our pleasure stays are with Marriott properties. We have remained loyal to the Marriott brand...until today. This weekend was a pleasure stay for me to meet his family. The large suite we booked into was not the Marriott quality that we are accustomed to. The pull-out sofa (for my girls to sleep on) had old, stained sheets still on the mattress. When we removed the sheets, there was a large urine stain on the mattress. The girls opted to fold it back up and sleep on the couch instead. The bathroom door wouldn't shut properly. The toilet took some jiggling of the handle to flush properly. The breakfast was mediocre at best. The biscuits were hard and the gravy was cold. My b/f and the kids enjoyed the meat and eggs though. The staff was polite and cordial. The outside property appearance was nice. Pool was clean. Nearby train was not bothersome at all.
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- Also Known As:
- Residence Inn Memphis Germantown Hotel Germantown
- Residence Inn Germantown
- Germantown Residence Inn