I had never been to Memphis before so I relied a great deal on the reviews we read to help with hotel selection. There were eight of us total traveling as we were coming for a funeral. My sister brought her small dog along as well and we needed a hotel that was pet-friendly. This hotel was easy to find and very close to everything we needed to access during our stay. We reserved one regular suite and one 2-bedroom suite.
We were greeted with smiles from start to finish and every request--from the need for additional linens for the sofa bed, extra towels, to even just asking for pizza delivery preferences. The breakfast was the standard breakfast but fresh and hot with something for everyone.
I thought the hotel was very clean and surprised by reviews that stated otherwise. The carpet in the hallways is a little worn and could probably stand to be updated but given the traffice the hotel sees, it is understandable. There is only one small elevator in the hotel and when things are busy you may have to wait for it. Stairs are accessible at either end of the hall but not the most convenient way to transport a lot of luggage, especially with little ones in tote.
The staff was incredibly friendly and accomodating and it really does make all of the difference. Maybe, there were some things I overlooked because of the welcome we received at arrival and throughout our stay (but try as hard as I might, I can't think of anything bad to say.) I would gladly stay here again.
- Also Known As:
- Residence Inn Memphis Germantown Hotel
- Residence Inn Memphis Germantown Hotel Germantown
- Residence Inn Germantown
- Germantown Residence Inn
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