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“My preferred place to stay” 4 of 5 stars
Review of Hyatt Place Germantown

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Hyatt Place Germantown
3.0 of 5 Hotel   |   9161 Winchester Road, Germantown, TN 38138   |  
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Ranked #2 of 8 Hotels in Germantown
Certificate of Excellence
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“My preferred place to stay”
4 of 5 stars Reviewed February 13, 2013 via mobile

Ive stayed here several times. Staff very friendly. Rooms are always clean and plenty of space. Easy drive to Collierville and several eating establishments in that area. I recommend Hyatt Place if you are in Germantown or Collierville.

Stayed February 2013, traveled on business
Helpful?
Thank DavidVonZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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235 reviews from our community

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Indianapolis, IN
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 10, 2013

Arrived at this hotel on our way to Dallas. We arrived late at night. The checkin process was quick and friendly. The room was very nice and neat. We had two one bedroom suites with a connecting door. We were starving when we arrived at the hotel. The front desk clerk recommended restaurants but also mentioned the hotel had very good room service. We decided to order the room service. It was excellent and affordable. The next day the front desk clerk was friendly and gave us great recommendations. The breakfast was great. Really nice hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Carmen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 9, 2013 via mobile

We stayed here for 5 days. Loved the bed. Loved the separate part of the living and bed area.

For as long as we stayed they never replaced our toilet paper or Kleenex. They also never brought us clean glasses everyday. So we had dirty ones from the first night.

Also our tv didn't work. They worked on it for 3 days but we could only watch a couple of channels. They were going to move us but never did.

There was also big fans blowing down the hall bc of a flood. That didn't bother me though. I like that noise.

But All in all it was a nice place. The bed was my favorite.

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank starwarsmamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 20, 2013 via mobile

Staff was delightful, excellent breakfast bar. Only missing yogurt or oatmeal from the breakfast bar. French toast was to die for!!!! They serve Starbucks coffee, though there is regular coffee for free at breakfast time.
My room was very clean, refrigerator, plenty of hot water with good shower pressure.
Lobby bathrooms were also very clean. I've stayed here 3 times while in town, as have my very particular mother and father. We all agree that we will continue to stay at Hyatt Place, provided their excellent staff and quality are maintained.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tricia8313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munford, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2012

Our family stayed on 12/29/12 and from the minute we walked in the door we felt at home. The lobby is beautiful and the Sharonda greeted us and got us checked in. Walking into the room, they were immaculate and the kids loved it. We appreciated and utilized the living area with the couch and the large tv. We attempted to go out for dinner but the waits were so long, we decided to come back and eat at the hotel, and we were glad we did. The food was great! The soups were amazing.
The beds were comfortable and we all slept amazingly. In the morning Sharonda was again working and again greeted us. Breakfast was hot and fresh and the staff was constantly keeping it stocked. The rooms were full and they were doing an amazing job of keeping the food coming. Even the desk staff was helping out in there. It was amazing to see.
We will definitely stay here again next time we want a "staycation" and would highly recommend this Hyatt Place!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TommyeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 27, 2012

We will stay here again. Friendly staff, clean room, and good breakfast. I appreciated the government employee discount and all the nice touches to the property. Also, convenient location off the interstate.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Marcusmathis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

I had a very nice experience in this hotel. The staff at check in were wonderful. I even grabbed a light dinner at there in hotel cafe and it was very good. The breakfast was one of the best I have had in a hotel. I will stay here again next time I'm in town.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AGatlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hyatt Place Germantown

Address: 9161 Winchester Road, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Germantown
#3 Romantic Hotel in Germantown
#3 Family Hotel in Germantown
Price Range (Based on Average Rates):
Hotel Class:3 star — Hyatt Place Germantown 3*
Number of rooms: 127
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Also Known As:
Hyatt Place Germantown Hotel Germantown

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