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“My preferred place to stay” 4 of 5 stars
Review of Hyatt Place Germantown

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Hyatt Place Germantown
3.0 of 5 Hotel   |   9161 Winchester Road, Germantown, TN 38138   |  
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Free Breakfast & WIFI
Ranked #2 of 8 Hotels in Germantown
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 41 cities Reviews in 41 cities
17 helpful votes 17 helpful votes
“My preferred place to stay”
4 of 5 stars Reviewed February 13, 2013 via mobile

Ive stayed here several times. Staff very friendly. Rooms are always clean and plenty of space. Easy drive to Collierville and several eating establishments in that area. I recommend Hyatt Place if you are in Germantown or Collierville.

Stayed February 2013, traveled on business
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139 reviews from our community

Traveler rating
    69
    56
    8
    3
    3
See reviews for
38
22
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Indianapolis, IN
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 10, 2013

Arrived at this hotel on our way to Dallas. We arrived late at night. The checkin process was quick and friendly. The room was very nice and neat. We had two one bedroom suites with a connecting door. We were starving when we arrived at the hotel. The front desk clerk recommended restaurants but also mentioned the hotel had very good room service. We decided to order the room service. It was excellent and affordable. The next day the front desk clerk was friendly and gave us great recommendations. The breakfast was great. Really nice hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 9, 2013

We stayed here for 5 days. Loved the bed. Loved the separate part of the living and bed area.

For as long as we stayed they never replaced our toilet paper or Kleenex. They also never brought us clean glasses everyday. So we had dirty ones from the first night.

Also our tv didn't work. They worked on it for 3 days but we could only watch a couple of channels. They were going to move us but never did.

There was also big fans blowing down the hall bc of a flood. That didn't bother me though. I like that noise.

But All in all it was a nice place. The bed was my favorite.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 20, 2013

Staff was delightful, excellent breakfast bar. Only missing yogurt or oatmeal from the breakfast bar. French toast was to die for!!!! They serve Starbucks coffee, though there is regular coffee for free at breakfast time.
My room was very clean, refrigerator, plenty of hot water with good shower pressure.
Lobby bathrooms were also very clean. I've stayed here 3 times while in town, as have my very particular mother and father. We all agree that we will continue to stay at Hyatt Place, provided their excellent staff and quality are maintained.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Munford, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2012

Our family stayed on 12/29/12 and from the minute we walked in the door we felt at home. The lobby is beautiful and the Sharonda greeted us and got us checked in. Walking into the room, they were immaculate and the kids loved it. We appreciated and utilized the living area with the couch and the large tv. We attempted to go out for dinner but the waits were so long, we decided to come back and eat at the hotel, and we were glad we did. The food was great! The soups were amazing.
The beds were comfortable and we all slept amazingly. In the morning Sharonda was again working and again greeted us. Breakfast was hot and fresh and the staff was constantly keeping it stocked. The rooms were full and they were doing an amazing job of keeping the food coming. Even the desk staff was helping out in there. It was amazing to see.
We will definitely stay here again next time we want a "staycation" and would highly recommend this Hyatt Place!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 27, 2012

We will stay here again. Friendly staff, clean room, and good breakfast. I appreciated the government employee discount and all the nice touches to the property. Also, convenient location off the interstate.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

I had a very nice experience in this hotel. The staff at check in were wonderful. I even grabbed a light dinner at there in hotel cafe and it was very good. The breakfast was one of the best I have had in a hotel. I will stay here again next time I'm in town.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Germantown

Address: 9161 Winchester Road, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Germantown 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Germantown Hotel Germantown

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