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Hyatt Place Germantown: Traveler Reviews

3.0 of 5
9161 Winchester Road, Germantown, TN 38138
Hotel amenities
Hyatt Place Germantown
Ranked #3 of 8 hotels in Germantown
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73 reviews from our community

    Trip type
Traveler rating
    30
    34
    5
    1
    3
Date Rating
Austin, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Great place to stay”
4 of 5 stars Reviewed February 9, 2013

We stayed here for 5 days. Loved the bed. Loved the separate part of the living and bed area.

For as long as we stayed they never replaced our toilet paper or Kleenex. They also never brought us clean glasses everyday. So we had dirty ones from the first night.

Also our tv didn't work. They worked on it for 3 days but we could only watch a couple of channels. They were going to move us but never did.

There was also big fans blowing down the hall bc of a flood. That didn't bother me though. I like that noise.

But All in all it was a nice place. The bed was my favorite.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask starwarsmamma about Hyatt Place Germantown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very nice place to stay.”
4 of 5 stars Reviewed January 20, 2013

Staff was delightful, excellent breakfast bar. Only missing yogurt or oatmeal from the breakfast bar. French toast was to die for!!!! They serve Starbucks coffee, though there is regular coffee for free at breakfast time.
My room was very clean, refrigerator, plenty of hot water with good shower pressure.
Lobby bathrooms were also very clean. I've stayed here 3 times while in town, as have my very particular mother and father. We all agree that we will continue to stay at Hyatt Place, provided their excellent staff and quality are maintained.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tricia8313 about Hyatt Place Germantown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munford, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
“Staff makes the stay”
5 of 5 stars Reviewed December 30, 2012

Our family stayed on 12/29/12 and from the minute we walked in the door we felt at home. The lobby is beautiful and the Sharonda greeted us and got us checked in. Walking into the room, they were immaculate and the kids loved it. We appreciated and utilized the living area with the couch and the large tv. We attempted to go out for dinner but the waits were so long, we decided to come back and eat at the hotel, and we were glad we did. The food was great! The soups were amazing.
The beds were comfortable and we all slept amazingly. In the morning Sharonda was again working and again greeted us. Breakfast was hot and fresh and the staff was constantly keeping it stocked. The rooms were full and they were doing an amazing job of keeping the food coming. Even the desk staff was helping out in there. It was amazing to see.
We will definitely stay here again next time we want a "staycation" and would highly recommend this Hyatt Place!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TommyeC about Hyatt Place Germantown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Great stop with the family!”
5 of 5 stars Reviewed December 27, 2012

We will stay here again. Friendly staff, clean room, and good breakfast. I appreciated the government employee discount and all the nice touches to the property. Also, convenient location off the interstate.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marcusmathis about Hyatt Place Germantown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Great Stay”
5 of 5 stars Reviewed December 18, 2012

I had a very nice experience in this hotel. The staff at check in were wonderful. I even grabbed a light dinner at there in hotel cafe and it was very good. The breakfast was one of the best I have had in a hotel. I will stay here again next time I'm in town.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AGatlanta about Hyatt Place Germantown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Germantown

Also Known As:
Hyatt Place Germantown Hotel Germantown
Hyatt Place Germantown Hotel
Address: 9161 Winchester Road, Germantown, TN 38138
Region: United States > Tennessee > Germantown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Germantown
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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