This hotel was actually one of the cheapest in the area when we were looking for a better than average hotel. We were pleased to find it was far above average. The rooms were spacious and clean and the area was clean quiet and very safe around it. Several nice restaurants in the area and the fact it was convenient to the downtown area (about 20 minutes away) made it perfect for us. The staff wad pleasant but not overtly friendly. The only thing that would make it better would be an included breakfast. I would definitely stay here again.

When you come back to the room after a day out and find that housekeeping has left the door open, it's a concern. When your keys don't work to open the door, its a concern, but when the fire alarm goes off at 5:45 am, it's a disaster and a disgrace. Welcome to Courtyard Marriott Germantown. Add a disappointing "fast food" style eatery and the fiasco is complete! On a the positive side (which earns a poor rating, instead of a terrible) the staff are super nice and friendly (although they didn't seem concerned about the left open door), the place is clean, the beds are comfortable, nice pool and health club. But, they have to fix the craziness. Oh, the horror

We stayed for 3 nights - and needed 2 rooms to accommodate my large family. On the first night, one of the rooms had an air conditioner leak water on the carpet. It got one the baby bags wet, and we had to deal with someone working on the unit and with fans drying the carpet for the entire next day. Also the refrigerator was not working, so the leftovers went bad. I requested a free night for the hassle, and was told they'd give me 1/2 of the night for free, and 2,000 Marriott points. I told him I thought a full night was fair, but I didn't want to make a big deal about it - so I accepted this reluctantly. Unfortunately the room smelled the rest of the time. They did offer for us to get a new room - but since it was across from our other room I didn't want to move.

Otherwise the staff was very friendly - they are always greeting guests everywhere we ran into them. The lobby is updated and the overall facility is very nice. I would stay there again, but I have a sore spot for the balance they struck between my complete satisfaction and their bottom line.

Stayed at the Courtyard on business. I found this hotel to be very clean , and the lobby area was
Recently updated and it looks very nice! The staff is great and very attentive to the needs of the guests. We needed to check in hours early and check out late - this was no problem for this great staff. They where very accommodating.

The rooms are nice and probably have been updated in the last year or so. I did find the rooms a bit small for my liking but that would not discourage me from coming back. The beds are great - lots of pillows. The pull out is nice for kids but the rooms are tight before you use the pullout - it will get cramped.
The bathrooms are nice.

All in all I was happy with the hotel- great location to hospital - restraunts - target and I-40 the area is very quiet. I got a great deal on priceline - $60/night - Therefore an incredible value.