We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Quality ~ Affordable Price!” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Cool Springs

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Country Inn & Suites By Carlson, Cool Springs to your Saves list
Country Inn & Suites By Carlson, Cool Springs
2.5 of 5 Hotel   |   7120 South Springs Drive, Franklin, TN 37067   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book early and Save 20%
Ranked #9 of 21 Hotels in Franklin
Certificate of Excellence 2014
McEwen
1 review
1 helpful vote 1 helpful vote
“Excellent Quality ~ Affordable Price!”
5 of 5 stars Reviewed June 24, 2011

My wife and I always go away for the night of our anniversary. We usually stay at another well-known hotel, but this year we thought we'd try something different. Country Inn and Suites was OUTSTANDING! Our room was upscale with all the amenities! The bed was very comfortable and the jacuzzi an added pleasure! What a delight it was to spend our anniversary at Country Inn and Suites! You won't find a friendlier staff! We will definitely be back again next year!

Room Tip: Super place for a special occasion!
See more room tips
  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

251 reviews from our community

Traveler rating
    139
    63
    28
    11
    10
See reviews for
84
64
14
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Appleton, WI
Top Contributor
189 reviews 189 reviews
56 hotel reviews
Reviews in 74 cities Reviews in 74 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 19, 2011

Very friendly staff & clean rooms. Right off the interstate in a commercial/retail area. Would stay again.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alcoa, Tennessee
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 24, 2011

Stopped in without reservation due to bad experience at another local motel. Was given a Suite at a great rate. Excellent staff. Great room and very comfortable bed. Good free breakfast also. The manager was extremely polite and accommodating.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridian, Mississippi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2011

Have stayed here many times. This staff is unparalleled in courtesy, consideration.and attention to detail.Rooms and hallways are updated in terms of care and ambience. Every desk clerk is friendly and well trained. This is an outstanding establishment. --A "home away from home".

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2011

The hotel staff was wonderful. We were checked in and they made us reservations at the local restaurant before we could get our luggage to the room. The staff was extremely friendly and the rooms were clean and very nice. I would highly recommend this hotel.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2011

I travel to Franklin almost every week, spending a 1-3 nights at this property most weeks. I started staying at this property because it was close to my office; it has now become my home away from home. Location is quiet and pleasant. Staff members are terrific. They manage to have minimal turnover, and the people they have are bright, care about their guests, and work hard to please. Rooms are clean (I never think a hotel room is clean enough, but this is as good as it gets), location is quiet and pleasant, furniture is comfortable, things always work (internet, faucets, drains, etc.). I've stayed at this property over 50 times, and the most serious problem I've had was a mixup on checkout dates, for which I have to accept as blame as them. When my wife accompanies me, they anxiously upgrade me to a more luxurious room. This hotel is relatively small, which makes the atmosphere very comfortable.

Great place to stay. Try it. But make sure you leave room for me.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2011

I rarely write reviews but sometimes you find that perfect little hidden gem that you need to let everyone else know about.

Every business traveler knows that when you’re away from home almost as much as you’re at home, you want to be able to stay at a place you can call home. The Country Inn and Suites of Franklin, TN is just that place!

With a staff that will make you feel like a part of their family, who could ask for anything more? Everything the business traveler needs: Large quiet comfortable suites, a business center, a fitness center, FREE internet service and a breakfast that will make you feel like a king and get you ready for your busy day.

When I’m in Franklin, TN, there is no choice as to where I will be staying!
When you stop by, just tell Susan, Natalia and Sreyas that Daniel Pollard said, “Hello”. After a couple of stays, they’ll know you by name as well.

I hope this review helps you to narrow your choices of places to stay in Franklin, TN down. For me there is no other choice!

Take care,
Daniel

Room Tip: Their suites are perfect for family's too!
See more room tips
  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Country Inn & Suites By Carlson, Cool Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Franklin
#11 Business Hotel in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Carlson, Booking.com, Expedia, Priceline, Orbitz and Hotels.com so you can book your Country Inn & Suites By Carlson, Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn And Suites By Carlson, Cool Springs
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, Cool Springs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.