Newer property but evidence of poor construction around bathroom area. After entering our room it was clear someone had smoked in our bathroom. No other rooms available so front desk said they would send someone up while we were at dinner (we tuned on fans/ opened windows) but at best they just spayed deodorizer. Should have changed shows curtain and vent filter due to alergies from smoke particles.
Staff not very concermed about issue.
No other follow up or accommodation for gold status. Room clean but spills remain in common areas for a couple of hours. Will consider embassy suites for next stay.
- Also Known As:
- Residence Inn By Marriott Franklin Cool Springs Hotel
- Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
- Official Description (provided by the hotel):
- The newest smoke-free extended-stay hotel in historic Franklin, Tennessee. Your Residence Inn by Marriott is nestled in the rolling hills of central Tennessee just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities including Civil War battle sites, Antebellum Mansions, the Natchez Trace Parkway, antique stores, The factory shops and Arrington Vineyards. All this while enjoying a suite with a full-size kitchen, flat screen TV, High Speed Internet, indoor pool and a hot complimentary breakfast to start your day. Burn off some stress with a game of basketball on our exclusive Sport Court, work out in our fitness center or relax with a drink and light fare while you mix and mingle at our weekday (Mon-Thu) evening social event. Whether you're relocating or looking for a Nashville getaway, Residence Inn is your best choice for extended stays. We are also close to area businesses such as Nissan, Community Health Systems, Healthways & Verizon. ... more less
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