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“Refreshingly different!” 5 of 5 stars
Review of Aloft Nashville - Cool Springs

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Aloft Nashville - Cool Springs
3.0 of 5 Hotel   |   7109 South Springs Drive, Franklin, TN 37067   |  
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Ranked #10 of 21 Hotels in Franklin
Texas
Top Contributor
125 reviews 125 reviews
21 hotel reviews
Reviews in 44 cities Reviews in 44 cities
261 helpful votes 261 helpful votes
“Refreshingly different!”
5 of 5 stars Reviewed January 28, 2014

Wow! Funky, eclectic, deco...

Everything is different here. Not your "normal hotel". From the moment you walk into the lobby and approach the check in desk, walking down the hallway, and setting eyes upon your room.

Wow.

Like this place.

The rooms were the epitome of efficiency. Space well utilized. No bath tub, but cool shower and utilization of glass...
Sink was VERY upscale with very nice fixtures.
Coffeemaker, small frige, safe, no micro.
Non-digital clock. A retro. Cool.
Plug outlets EVERYWHERE!

Wireless and wired internet connections.

Van will take you anywhere within a 5 mile radius.

Friendly, helpful staff.

Check out Red Pony Restaurant...#1 pick on TA in old historic downtown Franklin. Also for more casual dining that was highlighted on Diners, Drive-ins and Dives; 55 South Restaurant...

Like this place!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review, February 3, 2014
Dear alienpilot,

Thank you for taking the time to review your recent stay. I am so glad you enjoyed your room and amenties. We hope you decide to stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
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    34
    21
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Carbondale, Illinois
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 21, 2014

This is my second stay here in the past year. It does not have all the amenities of a 5 Star hotel, but is a fun place even for an old guy. Staff friendly and helpful. Room clean and beds soft. I will stay anytime I pass through an'villein area.

Room Tip: Be prepared to drive 1-2minutes to one of many area restaurants. Also easy to order in a pizza.
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review, January 24, 2014
Dear jgsom,

Thank you for your helpful feedback. I am glad you find our hotel fun and our staff friendly. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potomac, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2014

If this is typical of the Aloft chain, I like. Homey lobby with fireplace and bar. Beds are comfy and the room has a nice vibe. For the price, it's great. There are no drawers in the room, which is a little weird. It would be nice if they had food onsite, but there's a good sports bar a couple hundred yards away. Oh, it's just off the freeway and you can hear it. If you're the type that needs silence, that's a problem.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review, January 24, 2014
Dear Jrm123abc,

Thank you so much for your positive review. I am glad you enjoyed your accommodations and the amenities. We hope you stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Juliet
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2014

My husband and I travel quite often and have stayed in places that were gorgeous resorts and places that were the dumpiest of dumps, but the Aloft Nashville Cool Springs was one of our favorite hotels ever. The rooms are so nice, so clean, and just very well laid out. Everything about this hotel is modern and fun. Even the reading material in the guest rooms was fun - a songwriter's magazine.

If there was one thing that was inconvenient (but still not horrible) is that there were no ice machines. We had to go to the front desk for ice - if that's all I have to complain about I'd say that they are doing an awesome job. I highly recommend this hotel to ANYONE.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review, January 5, 2014
Dear Jennifer J,

We appreciate you taking the time to write about your recent stay. I am so glad you enjoy your room and enjoyed our amenities. I do apologize the inconvenience regarding the ice but do appreciate your recommendation. We hope to you visit us again soon.
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Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed December 27, 2013

On our annual holiday trek North, we've stayed here a few times and it easy to find off I-65, clean, great pool (they even have noodles), and a lobby bar that is hip and not heard in the hotel rooms. There are many dining options close by. We choose to stay at the Aloft for both pleasure and travel.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review, December 29, 2013
Dear kurf3537,

Thank you so much for your positive comments. We are glad you enjoyed your stay and we thank you for your loyalty. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhode Island
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2013

I was recently so happy with my stay at Aloft Franklin. The room was modern, clean and comfy. I loved the magazines they stocked the room with..(American Songwriter, a Nashville foodie magazine, etc) and the lobby has a pleasant Aloft "signature scent". Hey, it's the lil' touches that get me! The staff is incredibly friendly! In fact, I found everyone I met in Franklin to be friendly. Good location in Franklin, with lots of nearby dining options.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review, December 28, 2013
Thank you for sharing your positive feedback of our hotel with us. We are glad you enjoyed your stay and hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, TN
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 15, 2013

We booked a room at the Aloft- West End using Starpoints from the Starwood Preferred Guest program. Check-in was fast and easy, and we were upgraded to a suite for free, without even asking. The suite had 2 rooms, 2 TV's, a great bed, and very cool art. We checked out the next morning, and the hotel had comped our valet parking. The valet parker had our car waiting and our bags packed when we returned from breakfast.

We cou;dn't have been happier with our stay, and would recommend this hotel to anyone!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review, December 28, 2013
Thank you for sharing your positive feedback of our hotel with us. We are glad you enjoyed your stay and hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Nashville - Cool Springs

Address: 7109 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Nashville - Cool Springs 3*
Number of rooms: 143
Official Description (provided by the hotel):
Aloft Nashville-Cool Springs is adjacent to Cool Springs Galleria Mall, and within easy access to Interstate 65 and the birthplace of country music. Relax and recharge with the pool, gym or lounge. ... more   less 
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Also Known As:
Aloft Nashville - Cool Springs Hotel Franklin
Aloft Hotel Franklin

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