We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great option in Franklin area” 5 of 5 stars
Review of Courtyard by Marriott Franklin Cool Springs

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Courtyard by Marriott Franklin Cool Springs to your Saves list
Courtyard by Marriott Franklin Cool Springs
3.0 of 5 Hotel   |   2001 Meridian Blvd, Franklin, TN 37067   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points!
Ranked #4 of 21 Hotels in Franklin
Charlotte, NC
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
“Great option in Franklin area”
5 of 5 stars Reviewed December 13, 2010

I've stayed in several competing properties in the Franklin / Cool Springs area and have to say this property is the best by far. In fact, after my first stay, I cancelled future reservations at a nearby Marriott to stay at this Courtyard. The service has been great. The rooms are extremely spacious, up to date, and clean. This Courtyard even serves room service now (a big deal for me). The menu is not lengthy, but does the trick. I really haven't found anything that I dislike about this property yet.

  • Stayed December 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

180 reviews from our community

Traveler rating
    106
    51
    19
    3
    1
See reviews for
58
29
11
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Deerfield, I
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 of 5 stars Reviewed August 7, 2010

We stopped here on our way to Florida and it was very nice. Everything was very clean, the staff was friendly and the room was very comfortable. Great location, close to highway, and tons of restaurants and shopping! Definitely would stay there again! oh and there is a starbucks in the lobby!!

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prattville, AL
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 5, 2010

I agree with the other reviewers that said the beds were uncomfortable. They were definitely a bit on the hard side. Other than that, I really liked this hotel. The rooms are very clean and modern looking. We were there with a group and the lobby was a great place for us to meet up and even hang out for a while. They had a little bistro downstairs that was a little expensive, but very convenient. They also had 2 for one drinks when we were there. The location is excellent. There are a couple of places to eat within walking distance and if you drive a mile or two, you'll find lots to do.

  • Stayed March 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 21, 2010

I stayed one night at the Courtyard in early March. The most notable thing about the hotel is the exceptional quality of the rooms. They are very large and well decorated, probably nicer than any other Courtyard I've ever stayed in. the lobby, too, is very appealing and even opulent in a modernistic way.

The location is also nice. Several nice restaurants surround the hotel, and setting just off of I-65, it's easy to get to.

If there is a downside to the Cool Springs Courtyard, it is the pool.l area. It is very, very small, and the space itself is a sound chamber. Having more than a handful of kids in the pool at once turns the room into an exceptionally noisy and gratiing example of noise pollution. If you are a family looking to spend some time with the kids in the pool, it will probably work. If you are looking for a quiet time down at the pool and hot tub, it probably isn't possible.

All in all, I would stay here again, but if I was looking for some peaceful time reading by the pool, I would definite look elsewhere.

  • Stayed March 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 10, 2010

Hotel is pretty and trendy, but beware, it has hidden costs on your bill and has the most uncomfortable beds and couch ever slept in. Without notifying the customer (other than a plaque in their lobby which was later told by manager over the phone it is there), the hotel charges an additional $50.00 fee to your bank account (for possible damages fee), which stays on your credit card for 5-7 days before they reimburse you. Customers are not notified of this additional charge ahead of time, and at check out your receipt does not show this charge. Check your credit card and bank statements to make sure you get this reimbursement and be prepared at check in to have that charge added to your account!

  • Stayed February 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2010 via mobile

The hotel was very clean, service was
polite and prompt. My only complaint was really the terribly uncomfortable beds. I told the clerk the following morning that I was checking out because of the overly firm beds and heading to another hotel and she didn't seem too surprised. Overall, if they changed out the matresses, I'd come back.

  • Stayed February 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Usa, Japan
Top Contributor
122 reviews 122 reviews
26 hotel reviews
Reviews in 48 cities Reviews in 48 cities
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed December 29, 2009

I've stayed in lots of hotels and quite a few Courtyards. This is one of the nicest.

  • Stayed December 2009
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Courtyard by Marriott Franklin Cool Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067
Location: United States > Tennessee > Franklin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Franklin
#5 Family Hotel in Franklin
#5 Romantic Hotel in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Franklin Cool Springs 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Priceline, Booking.com, TripOnline SA, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Courtyard by Marriott Franklin Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott Franklin Cool Springs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.