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“LOVE, LOVE, LOVE THIS HOTEL” 5 of 5 stars
Review of Baymont Inn and Suites Franklin

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Baymont Inn and Suites Franklin
2.5 of 5 Hotel   |   4202 Franklin Commons Court, Franklin, TN 37067 (Formerly Holiday Inn Express Franklin)   |  
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Ranked #13 of 21 Hotels in Franklin
Palm Beach, Florida
1 review
“LOVE, LOVE, LOVE THIS HOTEL”
5 of 5 stars Reviewed February 14, 2014

First time visiting this area, and will definitely stay here again when I am in the vicinity. Very clean rooms, awesome breakfast buffet, pool and workout room were perfect! Short drive to all Nashville venues. Great value for the price.

Room Tip: Our room was facing away from the highway, no noise at all.
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amisha C, Front Office Manager at Baymont Inn and Suites Franklin, responded to this review, February 16, 2014
We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Baymont Inn & Suites, a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Baymont Hotels by Wyndham Hotels Group.

Sincerely,
Bonnie Conner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
    80
    94
    79
    46
    26
See reviews for
146
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58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Franklin
1 review
4 of 5 stars Reviewed February 8, 2014

This is an older hotel with some new renovations. Our room was comfortable and clean. The service people were nice and very helpful. The hotel is very conveniently located near the freeway and a short distance to the center of picturesque Franklin. We would stay at this hotel again.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amisha C, Front Office Manager at Baymont Inn and Suites Franklin, responded to this review, February 9, 2014
We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Baymont Inn & Suites, a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Baymont Hotels by Wyndham Hotels Group.

Sincerely,
Bonnie Conner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bud, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014

We were there one night. Check in was good. We had trouble with the key and someone showed us how to use it. We slept well in a comfortable bed. The shower curtain needed some attention. I am sure we'll be back.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amisha C, Front Office Manager at Baymont Inn and Suites Franklin, responded to this review, January 27, 2014
We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Baymont Inn & Suites, a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Baymont Hotels by Wyndham Hotels Group.

Sincerely,
Bonnie Conner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coldwater, Michigan
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 23, 2014

This hotel has many amenities that you do not usually get for the price. Our cost was 59.00 including taxes for a king size room with micro and refrigerator. The breakfast was good with several hot items including eggs, sausage, pancakes and biscuits and gravy. We used the fitness center and, although the equipment was older, everything appeared to be in working order. The room was clean and comfortable.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amisha C, Front Office Manager at Baymont Inn and Suites Franklin, responded to this review, January 25, 2014
We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Baymont Inn & Suites, a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Baymont Hotels by Wyndham Hotels Group.

Sincerely,
Bonnie Conner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2014

Our room was clean, comfortable and plenty large. Shower had good water pressure. Although we didn't use either one, the property had an indoor pool and an exercise room. The hotel was within 2-3 miles of several restaurants--both sit down and fast food types. Also easy off and on to I-65. I would have given the hotel 5 stars if the complimentary breakfast had been better.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amisha C, Front Office Manager at Baymont Inn and Suites Franklin, responded to this review, January 22, 2014
Thank you for your recent correspondence regarding our front desk personal staff and hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Baymont Inn & Suites, a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Baymont Hotels by Wyndham Hotels Group.

Sincerely,
Bonnie Conner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn and Suites Franklin

Address: 4202 Franklin Commons Court, Franklin, TN 37067 (Formerly Holiday Inn Express Franklin)
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn and Suites Franklin 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Baymont Inn & Suites Franklin is located in historical city of Franklin, Tennessee. Hotel rooms are fully accessorized with daily conveniences such as hair-dryer, in-room safe, iron and board, clock-radio and work desk. Our location is regarded as one of the premier hotel in the area because of the quality of product and service. Our front desk team consist of professional, educated and extremely knowledgeable individuals who can assist you with your visit to Franklin. All the hotel rooms are enabled with high-speed internet access (NIC Card Required) and Wireless Internet Access (Wireless Card Required). If you are planning your visit to Franklin, feel free to contact our Front Desk Manager and we will be more than glad to assist you to plan your visit. Cracker Barrel is located next door to the hotel. Cool Springs Mall and Conference Center are located just minutes drive from the Hotel. Spring Hill and GM plant just minutes away, this is an ideal location with many restaurants and entertainment complex around us. Ice rink, scuba diving, shopping - contemporary and antiques, golfing, skating, or just relaxing looking at historical sites - whatever the interest, you are just a moments away. Upon special request, Franklin Trolley Service provides transportation along its route in the City of Franklin. Hotel does not accept pets. ... more   less 
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Franklin
Franklin Holiday Inn

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