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“good location, quiet rooms and an accommodating staff” 4 of 5 stars
Review of Ramada Franklin Cool Springs

Ramada Franklin Cool Springs
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Ramada Franklin Cool Springs
2.0 of 5 Hotel   |   6210 Hospitality Drive, Franklin, TN 37064   |  
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Ranked #15 of 21 Hotels in Franklin
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12 reviews from our community

Traveler rating
    3
    2
    4
    2
    1
See reviews for
7
Couples
0
1
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

We were put into a handicap room that was absolutely disgusting. I'm not sure anything had been dusted in months. The bathroom was in dire of need of updates and cleaning--I wouldn't even get in it. The toilet wasn't working in our room and there was no one to fix it. We were moved to a regular room which was slightly nicer but then they tried to charge us an extra fee. The evening desk person was rude but trying (unsuccessfully) to be polite. the am desk person was absolutely wonderful. I would highly recommend a good spring cleaning for this place.

  • Stayed July 2015, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

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Memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

All the staff were so friendly and helpful. And the room was very clean and well appointed. And the price excellent as well. Thanks for a great stay!!

  • Stayed July 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Ramada Franklin Cool Springs

Address: 6210 Hospitality Drive, Franklin, TN 37064
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Franklin Cool Springs 2*
Number of rooms: 60
Official Description (provided by the hotel):
We are a 60 room property located in historic Franklin Tennessee. We offer a complimentary continential breakfast every morning from 6:30am to 10:00am. We are less than 1 mile from I-65 across from the Williamson County Medical Center. We have an outdoor seasonal pool, a 24 hour business center, and a civil war era cemetery located on the property. ... more   less 
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Also Known As:
Ramada Limited And Suites - Franklin Hotel Franklin
Ramada Franklin
Franklin Ramada
Ramada Limited Hotel Franklin

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