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“New hotel - great stay” 5 of 5 stars
Review of Fairfield Inn & Suites Knoxville West

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Fairfield Inn & Suites Knoxville West
2.5 of 5 Hotel   |   11763 Snyder Road, Farragut, TN 37932   |  
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Ranked #1 of 2 Hotels in Farragut
Indianapolis, Indiana
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“New hotel - great stay”
5 of 5 stars Reviewed April 13, 2014

Stayed at this hotel for a couple of nights while visiting Knoxville. We chose this area due to its proximity to the Turkey Creek shopping area and dining options. This is a new hotel located on the north side of the highway across from the shopping and restaurants. It is very convenient to drive to the shopping area as it is just a mile or so from the hotel.

Check-in was great. Josh at the desk was very friendly and efficient. Our room was ready when we arrived in the early afternoon so we settled in quickly. The room was clean and fresh - comfortable bed, 2 TVs, a comfortable pull-out bed, and a traditional bathroom. We had to ask for additional towels, which took two requests, but they were eventually delivered. The HVAC was quiet and efficient, refrigerator and microwave worked well and plenty of convenient outlets.

Breakfast was typical Fairfield Inn - eggs, breakfast meat, bagels/english muffins/toast, waffles and juice/milk/water/coffee. The breakfast area was seldom crowded and there were plenty of seats. My only issue was that they stop serving breakfast at 9:00 - most other hotels I've stayed at serve breakfast until 9:30 or 10:00. Not a big deal for us as we were up anyway, but it's good to note if you're a late riser and want breakfast.

Overall, great hotel, great location, friendly staff, clean rooms, clean exterior and lobby. We would definitely stay here again when in the west Knoxville area.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this review, April 14, 2014
We are so glad to hear that you enjoyed your stay with us. We appreciate your kind words. I am happy to hear you will stay with us again, and we look forward to being of service to you. Safe travels!
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69 reviews from our community

Traveler rating
    56
    9
    2
    0
    2
See reviews for
21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Dayton,OH
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2014

We stayed in the Fairfield Inn, Knoxville West, Tennessee. We learned that this Fairfield Inn is less than a year old. It is in immaculate condition. The rooms are spacious. When we checked in, we learned that the registration clerk had upgraded us to a suite room which provides a couch and an office at no additional cost to us. The staff at this Fairfield Inn is very hospitable and anxious to please the guests. The breakfast is included and consist of waffles, scrambled eggs, sausage in addition to the usual juices, bagels, cereal, fruit, etc. We couldn't have been happier with our accommodations.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this review, April 1, 2014
Thank you so much for taking the time to express how much you enjoyed your stay. I am happy to hear that our attitude of service made such an impression. We do hope we see you again. Safe travels to you and your family!
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Atlanta, Georgia
Top Contributor
110 reviews 110 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed March 16, 2014

The rooms were bright and clean and the staff was very friendly and attentive. They provide a complimentary breakfast of hot waffles, bagels, scrambled eggs, bacon, fruit, yogurt, cereal, etc.I highly recommend this property.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this review, March 17, 2014
Thank you very much for sharing your experience. We are pleased that you enjoyed the breakfast along with your overall stay. We look forward to being of service to you again!
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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 25, 2014

The two weeks that I spent at the Fairfield Inn was enjoyable due to the outstanding service we received by the staff. They went above and beyond to see that we were well taken care of during our stay. During our visit we had two different snow falls and they cleaned off every guests car! How amazing. Thanks to Allie, Josh, Allison and the night shift guy (sorry I didn't get his name). Truly wonderful people and great assets to Fairfield.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this review, February 26, 2014
We thank you very much for taking time to share this. Service is our number one priority and we were happy to make things easier for our guests during the snow and ice storm. Thank you again for your positive words and we look forward to seeing you in the future. Safe travels!
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Arcanum, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2014

Stayed on our way back from Florida. Josh at the front desk was exceedingly polite and courteous helpful with directions to a great place for dinner (Seasons Cafe). Our room was perfect for space and comfort. Loved the walk in shower. Customer service is a plus in hospitality and this staff hit it out of the park! Cleanliness is triple A+!!!!!!! Thank you Daniel, Katie and Josh. A special thanks to the GM Vinnie. Can't wait for our next visit.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this review, February 25, 2014
The staff is very flattered by your review. We were happy to have you stay with us and we look forward to seeing you on your next trip through the area. Safe travels to you and your family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenbrier, Tennessee, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 14, 2014

I always try to stay in a Marriott family hotel but had not tried the Fairfield inn before.
This will not be my last visit.
This is a very nice hotel and the staff could not have been more friendly and helpful. Also a terrific breakfast.
Great stay!

Stayed February 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this review, February 16, 2014
Thank you for taking time to share your experience! Your words are encouraging and we appreciate your praise. Thank you for your loyalty to Marriott and we look forward to seeing you again. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Very nice and new hotel about 12 miles west of Knoxville in Farragut, TN. Just off I-40/I-75. We had a suite with 2 TVs, and everything was very good. Bed was very comfortable, and there was a large walk-in shower, and a comfortable couch. Internet worked well. All staff were very friendly. There is a lot of shopping just across the interstate. Strip mall type shopping.... not an indoor mall.

Room Tip: We had a suite. Other rooms "may" only have one chair in the room, i.e. a desk chair.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel A, Manager at Fairfield Inn & Suites Knoxville West, responded to this review, February 14, 2014
We thank you very much for posting this review of our property. Our goal is to ensure all guest experiences were as positive as yours. On behalf of the entire staff, thank you again. We look forward to being of service to you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Knoxville West

Address: 11763 Snyder Road, Farragut, TN 37932
Location: United States > Tennessee > Farragut
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Farragut
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Knoxville West 2.5*
Number of rooms: 58
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