Stayed at this hotel for a couple of nights while visiting Knoxville. We chose this area due to its proximity to the Turkey Creek shopping area and dining options. This is a new hotel located on the north side of the highway across from the shopping and restaurants. It is very convenient to drive to the shopping area as it is just a mile or so from the hotel.
Check-in was great. Josh at the desk was very friendly and efficient. Our room was ready when we arrived in the early afternoon so we settled in quickly. The room was clean and fresh - comfortable bed, 2 TVs, a comfortable pull-out bed, and a traditional bathroom. We had to ask for additional towels, which took two requests, but they were eventually delivered. The HVAC was quiet and efficient, refrigerator and microwave worked well and plenty of convenient outlets.
Breakfast was typical Fairfield Inn - eggs, breakfast meat, bagels/english muffins/toast, waffles and juice/milk/water/coffee. The breakfast area was seldom crowded and there were plenty of seats. My only issue was that they stop serving breakfast at 9:00 - most other hotels I've stayed at serve breakfast until 9:30 or 10:00. Not a big deal for us as we were up anyway, but it's good to note if you're a late riser and want breakfast.
Overall, great hotel, great location, friendly staff, clean rooms, clean exterior and lobby. We would definitely stay here again when in the west Knoxville area.
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