Decided to go for Sunday lunch. Our waitress was Stephainie B. She was excellent. Always moving, friendly and great service.
We ordered an appetizer and lunch. Lunch came out first then the appetizer. Just as it should be! *insert sarcasm here* Steph says manager will come out...manager Barbara comes over and apologizes. She says sometimes the staff gets ahead of themselves, being busy and grabbing food and all....sounds like she is blaming it on our waitress and it was clearly not her fault. No offer to amend the bill or give us any comp.....wow. the food was barely warm, then to top it off the medium rare burger was well done. Dry. Barely warm. WTH?!
Go somewhere else. Anywhere else. We won't be back.
If you own or manage Applebee's, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.