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“Pretty good” 4 of 5 stars
Review of Holiday Inn Express Dickson

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Holiday Inn Express Dickson
2.5 of 5 Hotel   |   100 Barzani Blvd., Dickson, TN 37055   |  
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Ranked #3 of 14 Hotels in Dickson
Certificate of Excellence 2014
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“Pretty good”
4 of 5 stars Reviewed March 26, 2013

Typical Holiday Inn Express property
Breakfast is good with 2 minute pancake maker, various cereals, oatmeal, eggs, bacon etc.
I did not have much interaction with the staff but the little I did was pleasant and professional.
Internet worked well and TV channel selection was pretty good. Flat screen tv in my room.
I did not make use of any of the amenities except for the breakfast area.
My room was on the backside away from the highway and it was very quiet and I got a very good nights rest.
This location is close to a few restaurants and there is an O'Charleys right next door. There is also a gas station with a small convenience store right next door. This hotel is on the south side of the highway. On the north side there are many more restaurants. This hotel is located about 2.5 miles from the town center and about 1.5 miles from a Walmart.

I would recommend this property

Room Tip: Back side of the hotel is away from interstate 40
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickipatel, General Manager at Holiday Inn Express Dickson, responded to this review, April 1, 2013
Dear psmithlinear,
We would like to thank you for taking the time to give us your feedback regarding your stay at our hotel!
We strive to make our hotel a Great Hotel Guests Love, and it is our mission to make our Guests feel as if this is their home away.
We hope to see you again if you're in Dickson TN again during your travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

104 reviews from our community

Traveler rating
    63
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    8
    4
    10
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32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed March 14, 2013

Great place to stay with kids. They loved the pool, the food and I loved the location. Everyone was very helpful and spoke great English. We were safe and carefree for a few days. That means millions to a single parent.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickipatel, General Manager at Holiday Inn Express Dickson, responded to this review, April 4, 2013
Dear Stephanie,
Thank you for your feedback.
We appreciate all comments and work to improve all the time.
We hope to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 13, 2013

Overall the hotel was very nice. The size of the room was normal though the bathroom could use an updating. The beds were comfortable. Breakfast was very good. There was plenty of parking. It was a cold weekend and the heating system kept the room at a comfortable temperature.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickipatel, General Manager at Holiday Inn Express Dickson, responded to this review, April 4, 2013
Dear ashman175,
Thank you for your feedback.
We take all comments into consideration, and strive to be a Great Hotel Guests Love!
We appreciate your business and hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Pennsylvania
2 reviews
4 of 5 stars Reviewed March 8, 2013

Well it didn't start well, but it improved vastly. The check-in clerk, I think her name was Brooke, left me standing at the counter for almost 5 minutes while she played with her electronic device. She was unfriendly, unhelpful bordering on rude. When asked if there was anything to do in Dickson she said "not much" and left it at that.

The two that were at the desk the next morning, one I think was the manager, were excellent, and breakfast was wonderful and the hostess was attentive, and the room and bathroom was clean.

Overall I would stay here again!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickipatel, General Manager at Holiday Inn Express Dickson, responded to this review, March 21, 2013
Dear Pensy64,
Thank you so much for your feedback.
We are glad you chose our hotel during your travels to Dickson, TN.
We strive to make our Guests’ stays superior, and to be a Great Hotel Guests Love.
We have a professional and knowledgeable staff, and a Housekeeping Team that is top notch. So I do apologize that you received less than stellar service during your checkin, but that issue has been addressed and we hope to see you again, should you find yourself in Dickson again!

Warm regards,
Ricky Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2013 via mobile

I would say this is just a average hotel, you don't have lot of choices in area solos of people stay here. Front staff was not very friendly on my arrival, when I asked about fresh coffee she told me she don't know if they have and as I was going to get some she quickly sad that she can make some.
Furniture in hotel is pretty old as well all carpets and I think this one is ready for remodel to freshen it up.
The last thing as a platinum member did not received any thank you from staff or care package simply nothing.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickipatel, General Manager at Holiday Inn Express Dickson, responded to this review, March 21, 2013
Branusik
We appreciate your feedback regarding your stay at our hotel.
We apologize for any minor inconveniences you experienced while you were here.
We have taken your words into consideration, and are working on updating some of the areas of our hotel that are in need of refreshing.
We hope you will not let your experience this time deter you from staying here again the next time you are in Dickson, TN!

Warm regards,
Ricky Patel
General Manager
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Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2013

We had a very spacious room that easily accommodated two adults and two kids with much more room to spare. Clean room, bed, bathroom and hallway. This is definitely one of the best holiday inn expresses we have stayed at. The breakfast area was clean and staff were very friendly. If I am ever traveling that route I will definitely consider staying there again.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickipatel, General Manager at Holiday Inn Express Dickson, responded to this review, March 21, 2013
Dear SubirMukherjee,
Thank you for taking the time to give us your feedback.
Providing our guests with great customer service and a professional atmosphere makes us a Great Hotel Guests Love!
Thanks for your business and come back again!

Warm regards,
Ricky Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okmulgee, Oklahoma
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2013

The hotel is in great condition and hotel staff was very friendly and helping. Lots of choice in breakfast. Excellent rate. Indoor pool was great in cold weather. If I go to Dickson Again i would only stay at holiday inn express. A++++++++++++++++

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickipatel, Manager at Holiday Inn Express Dickson, responded to this review, March 21, 2013
Dear sam l,
Thank you for choosing our hotel for your stay while you were in Dickson!
I would like to thank you for your feedback as it helps us to continue providing great customer.
We hope to see you again in the future!

Regards,
Ricky Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Dickson

Address: 100 Barzani Blvd., Dickson, TN 37055
Phone Number:
Location: United States > Tennessee > Dickson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Dickson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Dickson 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Dickson, Tennessee Located in the heart of a small town that is rich with Southern hospitality, this charming Dickson hotel boasts several comfortable amenities and quality services. Families can appreciate the relaxing atmosphere of Dickson, Tennessee, as well as the easy access our hotel provides to several Dickson attractions, including Cumberland Furnace Historical Village, Montgomery Bell State Park, Grey Stone Golf Club and Roxy Theatre. A trip to Dickson is always fun for the whole family. Unlike other Dickson hotels, the Holiday Inn Express Dickson Hotel provides business travelers with the convenience of both home and office. Along with a choice location near several major Dickson businesses, including Vulcan Materials, Interstate Packing and Porcelain Industries, our hotel features a meeting room that can accommodate up to 30 people and is equipped with high-speed, wireless Internet access. The business center, complete with mail, copy and fax services, is the perfect place to prepare for your meeting. During your visit to Dickson, enjoy our quality hotel services, which include an indoor, heated pool as well as a complimentary, hot breakfast bar served daily. Book your reservations today and take advantage of our excellent Dickson hotel deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express Dickson Hotel Dickson
Dickson Holiday Inn
Holiday Inn Dickson

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